阿寒湖の湖畔で景色が素晴らしかった。 朝食がとても美味しかった。

特になし

Nice view of lake from room, rooftop mixed gender onsen, solid included breakfast and dinner, good location in town, free parking with free shuttle to parking lot

Room smelled like smoke, poor description of rooftop mixed gender onsen on English version of their website (conveyed as rooftop infinity swimming pool)

Breakfast & dinner were amazing in terms of quantity and quality. The rooms were designed thoughtfully in a roccoco style. The location close to the lake is wonderful, the view from the spa is worth it.

The crystal annex looked a bit old and cold.

Amazing roof pool and onsen with lake view. Staff makes his best for breakfast and dinner during COVID period.

Rooms are so old and sad ! Carpet are dirty and decoration are old fashion.

beautiful lake view, nice surroundings

too many people at dinner buffet, not well organized.