Gostei da localização muito excelente!

Não gostei das cobertas muito velhas áspera rorivel, banheiro precisa de reforma.

Great location for access to the beach and nearby areas for shopping or eating/bars. The hotel itself was very clean and the staff were very helpful and friendly from reception, cleaners to the restaurant staff. Breakfast was reasonable with a decent choice of food available. The apartment room was comfortable for a decent sleep, whilst the process of checking in/out was fluid.

Having stayed at this apartment block before (3 years ago) I was left very disappointed by this more recent experience. There was a significant drop in standards compared to my previous stay. Having booked an apartment stay for 3 people, were were disappointed to find out the kitchen amenties such as plates, cutlery supplied was for just two people. Previously we had an apartment that had a filtered water tap, this time there wasn't one and there were a few bottles of water in the fridge of which we were charged for on check out. There was no room information supplied at all, so we assumed the few bottles of water were there to facilitate a lack of a filtered water tap and would be topped up by room service each day. So we were shocked to be charged for the bottles of water used on the day we checked out! At our previous stay, the room was supplied with an Iron, this time there wasn't one and we were told it was an extra charge. Again this was disappointing to be told. The Internet Wi-Fi connection inside the hotel was awful whether within the apartment room or around the apartment block itself. Overall, left disappointed with the lack of attention to detail, lack of information and the price paid did not meet expectations this time around. Unfortunately this experience has left us unlikely to return again.

Location

Very near from the beach and shopping. Quiet area.nice to stay.

Wi-fi was weak

Staff helpful, good location.

Older building but okay enough for me. It could use some renovations but all in all I'd stay here again, no problem.

The breakfast was plain but enough. The parking has a vallet system that required asking for your car with a minimum 20 minutes prior to leaving, but it is free. The staff was kind, and the pool is a great place to hangout.

Location

Air conditioning(one off, the other noisy), bed not comfortable.

the pictures dont match with the Apartament

the staff was very nice

I travel for business in Santos and I stayed in Gonzaga flats. It’s very good location 10/10 , very clean and nice flat , staff are very friendly and speaking English. Overall very good thanks

Location, facilities and the amenities, tv cable, wi fi , small.gym and swimming pool, good breakfast and the must important thing: Super clean and following all the covid 19 protocol. Fully recommended by me and my friend Kelly.

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The location was great. Less than five minutes walking distance from the beach, shops and restaurants. The staff was very attentive and friendly. Probably trying to make up for everything else in the building that was already broken or falling apart.

The building and the apartments need to be renovated ASAP. The first flat given to us had mold on the wall. We were then given another flat with dirty walls and floor, broken window handles, a kitchen unit with rusty metal parts (on the hob and inside the fridge). Some cutlery was also dirty, there were no pans neither pots for cooking. The sheets, towels and curtains were stained, the bathroom sink was partially clogged, the AC in the living room was very noisy, the one in the bedroom didn't work at all. There was no handlebar in the bathroom window but there was a hole in the ceiling. The pedal in the bin in the kitchen was also broken and you had to touch it to open. Oh, it was full of birds' feathers when we arrived in the apartment, proper disgusting. There was a pigeon living in the support for the AC unit, on the outside of the living room wall, and at times it sounded like it was inside the room. The internet signal was very weak and the quality of the TV signal was very poor as well. As for the building, the lift was old and some buttons were broken. The stairs (also the emergency exit) had its landings being used as storage, you could find furniture, rubbish and boxes in some of the floors. If there was an emergency, the guests would definitely find obstacles to exit the building. One of the landings was partially blocked by a whole kitchenette unit.