Very-very helpful and supportive team of the hotel. They note the slightest nuances of what and how the guest likes, and rush to make his stay at the hotel as convenient, comfortable and enjoyable as possible. It suits not only for business purposes and stays, and in the same time quite comfortable for long terme stay with skiing purposes. Really close to an Old Fort and Market. It was very warm in the room. Very pleasant stay. I will recommend the hotel all my friends. Special thanks to Fatih for his exceptional helpfullness and hospitality.

Improvement opportunities. It would be nice if for those guests who stay more than one night, the staff could learn how to cook oatmeal with milk, cheesecakes, pancakes with cottage cheese for breakfast, and also diversify it from time to time, for example, serving fries and rolls berek. Bottles of water as a compliment from the hotel would greatly improve the favorable impression, because it costs only half of lira, and how nice it is to have everything you need at hand when entering the room! Guests from fifth floor smoked too much in their rooms, in spite of regular airing efforts, doing by personnel. (Postcards for my friends are still not delivered by Kayseri postane :-( From Istanbul all of them were delivered till 10 February.)