El desayuno muy rico en el restaurante Real del Monte

En relación a la cena de Navidad no cumplió con mis expectativas ya que al realizar la reservación me mandaron el menú por tiempos y al momento del evento fue tipo bufet, esperábamos una cena formal y me mandaron la factura solo por la mitad del costo total de la cena

El personal muy atento, solicité el paquete de cumpleaños y la decoración estaba muy linda; la habitación tiene muchas amenidades. Hay facilidad para dejar el auto y el lugar está genial.

Initial night staff was helpful and accommodating

Beds were rock hard. Didn’t get much sleep as it felt like a plywood board we were sleeping on. Not enough outlets in the bathroom. Staff on 2nd day were not accommodating or friendly.

Awesome customer service! I gifted the stay as a birthday present, half a world away, and it worked wonders through the friendly and attentive staff in charge. My people had a lovely stay and would definitely recommend Alondra.

very friendly staff, eager to please; corner rooms have double orientation and more light.

traffic at night; wifi coverage uneven on third floor

A jewel in this Pueblo Magico. wonderful balconies, hot water, and the staff was very kind, friendly and attentive.

I was very happy with everything about our stay.

The rooms are beautiful and carefully designed. The courtesy coffee and aromatherapy, the attention from the staff

The room was a bit too close to the entrances and we could hear a lot

Basically no heating in the room only a small heater butt that's very common in that area. The coffee and cake makes it all forgettable it's that good.