Close to Durbuy, pets allowed and open bistro over new year

Chalet was not clean, welcome staff were over stressed and had to wait outside in rain and cold for 30 min to check in, only to be told that our chalet was not ready yet and come back in 2-3 hours.

The location of the site was good for easy access to Durbuy. The site had several opportunities for playing sports, basketball, football , swimming pool and a tennis court (that was at an additional cost).

It seemed to be uncared for. The pathway up to the property was overgrown, in fact we were unsure which mud and grass track to take. The property itself could have been lovely but it was very basic. Outside there was a decking area with wobbly flooring planks that made it feel unsafe. In fact, there were new decking planks on the floor below so maybe it is due to be updated. The deck area was covered in cigarette ash, really unpleasant. The property was advertised as having 3 separate bedrooms. The reality was that the ‘landing’ space, at the top of the ladder access to upstairs, was counted as a bedroom, which provided no privacy. This area had a velux window without a blind so was very bright from early in the morning. The 2 bedrooms were simply and adequately furnished but would have benefitted from mosquito blinds at the windows as it was exceptionally hot and airless up there. Downstairs was comfortably furnished. The gas hob only partially worked but as we did not eat in the property it didn’t affect us. The property itself felt like it hadn’t been used for a while and would have benefitted from an airing and thorough clean ( thick yellow dust/ deposit on the vent in the bathroom door). My family used the on-site pool, but only once as the water was very cloudy raising safety concerns.

The location is beautiful. The environment is quiet and surrounded by many trees. the cabin is cozy.

We did not find towels or soap, the description does not say anything about it. The beds and pillows are too soft and therefore not comfortable.

Location

Not good for anyone with any form of disibility. Place was poorly kept with holes in door and frame. A lot of the building needed updating. Steps up to property very unstable. No handrail up to property. Outdoor deck old and rotten. Substandard plumbing. Old face masks on floor outside. Covid safe??? Description of property stated double bed and 2 single beds. 4 single beds were in the property

The place

The facilities are old and dusty and 2 expensive for what it was

Location, Smart TV, good working Wifi

Kitchen area was outdated. Some doors didn’t close good. Power outlet was off the wall by the bedside. I guess it’s time for a renovation.

The cabin was nice and good space, and really great for our dogs.

Too small parking at the cabin. And the soroundings around the cabin could have been tidy up. And there was a big problem with bees and wasps all over.

It was not very clean unfortunately. At check out I saw a list of fines you charge people when not leaving it behind clean enough but this is very inappropriate if the place is not very clean in the first place.