Hotel in an old beautiful tenement house, close to the city. Rooms spacious and high. Kitchenette with a fridge. The car park is private and it can be said that it is closed, unfortunately small. There are two elevators. The lady at the reception desk was very nice and helpful. The beds were comfortable and clean. And the night is very quiet

We had three rooms and there was something wrong with the door in each one, it was hard to close or it stuck. As far as there is Wifi, it is definitely not in the rooms

Stuff is super friendly. They allowed us to leave the luggage at the entrance after check out for the whole day. Wifi was working fine. Plus it is a good value for money

There were no towels and the sink was not working properly. The water was going down slowly, however time was enough to wash and brush teeth etc. The room could be cleaned better, especially the floor

There was NOTHING WE LIKED.

IT IS A SCUM HOTEL, PLEASE DON'T BOOK!!! I WAS IN CONTACT WITH BOOKING.COM, WITH THE POLICE AND NOW WITH MY LAWYER. Read the story below to have the full overview: We booked through booking a couple of days before the stay, so we couldn't delete our stay - but we didn't even have that in mind. By the time that we got in the hotel, we paid for our room (on booking we just had a reservation for one night) and on top of the reservation we added two breakfast for the amount of 14 euros in total. The girl gave us the keys of the room and after 5 minutes we called her from the reception to show her the state of the room and the corridor. There was a VERY VERY VERY bad smell already in the corridor. By the time we got in the room it was clear that nobody cleaned it in at least three months. In the end WC there was still pee from somebody else, the WC lid was hanging on a side totally broken, the shower curtain was yellow/orange at the bottom (originally white in colour), the whole floor was covered in stain, there were big knots of hair, dust and dirt all over the floor and in the corners - I swear I never saw something that disgusting in my entire life!! There was a kitchen in the room, also there... Totally broken and awfully dirty. A fridge that was not working covered in yellow old rest of leaked food (probably something where the bad smell was coming). We are a very easy going couple but we couldn't have fell asleep in that place, the smell and the environment was so bad that weren't allowing to even close the eyes... I mean we would have need a clip for our nose first! We were very tired and the receptionist was very kind (poor her to work in such an awful place). She also saw the room and she was quite understanding... We asked her to change our room or to find us a solution - even a 24hour cleaning service would have worked as we had to go for dinner in any case and we wouldn't have stayed there for a while.

Plenty of space in room. Very helpful staff.

All a bit tired, needs a refurbishment, but otherwise ok.

- photos on Booking.com are not matching the hotel (rooms and reception is completely different) - dirty room (+stained towels and bedsheets) - wifi did not reach our room

The staff who helped us out, under difficult circumstances .

The property was in very loose condition. We had to move rooms after the first room was dirty, smelly and found a long hair in the bed. The alternative although was slightly better, but by no means great! No one of us slept very well on almost non existent mattresses and pillows. The Other things we noticed . mouldy shower curtain . unsafe plug socket /hanging off wall . shower didn’t drain (flooded bathroom) . damaged flooring . missing patches of wall paper . shelf fell out of wardrobe Basically, we it was cheap price, it was sub standard and in need of money spent of it !

Kitchenette with fridge and microwave

Impossible to lock the door. Kitchen ceiling collapsing. One shutter stuck. Wi-fi unusable. Musty bathroom. No attempt to remedy problems or provide a change of room. Poor communication among staff (otherwise welcoming).

location

Bed was broken and sleeping was not comfortable. Breakfast very poor.

The room was excellent, very spacious, with a large bathroom, and a small kitchen, as a part of the room. I am really satisfied, especially with the staff!

There is no wifi...

Everything went without a problem

Wifi didn't quite reach my room

What did we like ? Difficult to say … Probably the location. Not because it was super close to where we needed to be but, rather, because it is located in a very nice neighborhood full of beautiful buildings, a great church and nice trees.

Actually, we are still wondering why this hotel is active and in Booking.com. We checked in for one night and we ended up checking out on the same day, transferring to a different hotel. if I had to start noting down our biggest dislike for the property it would be overall safety. The lock in our room did not work properly, the door was super thin and about to break cracking loudly and, honestly, it felt like anyone could break into our room any minute. Inside the room, well, appalling. No toilet paper, rubber-covered floor, a kitchen with non-working artifacts and an unbearable heat which came through the windows and made the room feel like a plate of hot, boiling soup. The Front/Desk ladies were nice buy, when checking out on the same day, the one who served us did not bother to ask why. She seemed uninterested to understand why we checked out 3 hours after we checked in. We are still wondering why this hotel is still in business but, most importantly, why it s offered via Booking … While we understand that Booking is not associated to the hotel, one can t help wondering why Booking would accept such a business which brings so much unsatisfaction to its users ( the rating of the hotel is way lower standard, acceptable rates for Strasbourg ) This makes me wonder how important it is for Booking for users to have pleasant experiences with the properties they advertise.

Service, clean, location

Internet

Position.

Quite basic room.