War alles super), Frühstück, Zimmer und die Lage, Freundlichkeit der Hotelmitarbeiter)

Doppelbett besteht aus zwei betten), Kein kostenloser Parkplatz in der Tiefgarage))

Frühstück ist sehr gut. Personal war stets freundlich und hilfsbereit.

Eindruck von einem leichten Personalmangle, wie derzeit ja überall.

Great location - close to tram/rail stop and town centre. Good facilities - pool, gym and bikes for rent. Rooms clean and good size with very good breakfast.

Location

Expensive parking for guests

Very good location on the river, spacious rooms with comfortable beds, new shower with temperature regulation, nice swimming pool, breakfast is excellent. Staff at the reception was kind. Garage is right under the hotel, and has a lot of space.

There was no kettle/ coffee making facilities in the room. For the price paid, I would have expected it. There were some issues with the coffee machine in the breakfast room, for four days one was not usable, the other was getting stuck every time. There is no garden area to sit outside, except from a little narrow balcony, only accessible if using the restaurant or bar.

We really loved the small touches for the kids - gummy bears in the room, and a welcome pack with a penguin washcloth and kids shower gel. The room was very clean and the beds were comfortable. The location was ideal, by the beautiful waterfront and right near the main streets. We would love to return one day!

The only thing was that the coffee machine in our room was not refilled - e.g., there were no coffee mugs, milk, or caffeinated pods (only decaf). I think this was a small oversight by the cleaning staff, but no big deal as we could easily get more supplies from the front desk!

Zeer good

Nein

The staffs were very all very friendly and helpful. Especially the ones at the reception. Breakfast was excellent, lots of options and very well prepared with lots of sitting. We had to sit om the terrace as no dogs are allowed inside the restaurant. It worked for us since weather was warm enough and we had great view of the Rhein. Location was central and we are in the old town in less than 5 mins. I would recommend this hotel if you travel with family or dog.

Not really. Only a pity that dogs are not allowed inside the restaurants, otherwise would try the dinner there.

Location , Confort

No drinking water in Rooms - had to purchase water for 2 Euros after paying 140 Euros for the room ! totally not acceptable No cofffee or Tea facilities, only a kettle !!...even a 80Euro hotel provides coffee. Basic expectation. i dont know how much hotel saves by not providing 1 Euro sachets of a coffee !!!

The pool was great and the family room was really spacious. Location was great for trips on the Rhine and visiting Drachenfels

Unfortunatel the hotel bar was closed all three nights of our stay and the restaurant only offers a quite pricey buffet option for dinner.

Good room, comfy bed and quiet aircon. Well placed next to the river and a tram stop.

It is a big hotel so understandably the restaurant was 'industrial' and we chose to eat elsewhere . The gym wasn't available at all (we were pre-warned of this) and the bar was not open on Sunday evening. This was more annoying because there was no residents lounge area apart from the reception seating. The room safe was unusable and while a kettle was provided, there was no tea or coffee to go with it. And in an expensive hotel I do like proper soap, which they did not provide.

Comprehensive breakfast selection. Room was nice size, air conditioned and beds comfy. Great location next to the river.

Can't think of anything.

Location is great, close to train, town centre, on the Rhein, minutes from the Castle.

Great breakfast!

Great location. Lovely room with river views. Helpful staff. Nice ambience.

Parking. I managed to get a free space outside the hotel. But there's only three of them so move your car at your peril! Otherwise 19 euros per night for garage parking.

beautiful facility great rooms found us a secure location to store our bikes

a little difficult to get to from bike trail

easy to find, convenient location, great views

expensive, parking was not included, fitness area was under renovation

clean modern virtuous staff

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wonderful location my family room was very great and comfort

nothing