location

the beds are very bad, the towels leave kittens, hair dry was not stronger, un polite for foreign people because of the language, reception guys was un polite and didn’t showed us facilities like they did others as Italian people...

it has a GREAT location. pool is great as well. the renovated rooms are nice. the staff is very friendly.

the AC didn’t work well. the shower doors (even in the new section) leaked all over the floor

Great location directly centered on the bay! And perfect to explore Elba in tranquility easy to reach from the port with several scenic routes.

Very welcoming and friendly. lovely room and bathroom.

Nothing really.

Nice location with some restaurants and bars nearby. The bar keeper can make some nice cocktails and the staff is really friendly.

This hotel i's not a 4 star hotel. The Bed and bathroom are not that great and the air-conditioning was not working. There is some weird glitch in the bathroom, you can't really open the shower doors because the toilet is in the way. I was expecting more value for money.

Good selection of breakfast

Wifi was not working

There are some nice restaurants nearby.

When we arrived in our room, there was a lot of mold on the ceiling, right next to the air conditioning (see attached picture). Since the hotel was fully booked during our first night, we did not get another room for the night at the hotel when the topic was raised with management. Wikipedia: "Health problems associated with high levels of airborne mold spores include allergic reactions, asthma episodes, irritations of the eye, nose and throat, sinus congestion, and other respiratory problems. Several studies and reviews have suggested that childhood exposure to dampness and mold might contribute to the development of asthma. For example, residents of homes with mold are at an elevated risk for both respiratory infections and bronchitis. When mold spores are inhaled by an immunocompromised individual, some mold spores may begin to grow on living tissue, attaching to cells along the respiratory tract and causing further problems."

Great location. Nice staff. Lovely pool.

Not 4 star. Utilitarian rooms. Only one pillow per person. Double bed was actually two single mattresses with double sheet.

The location of the hotel was amazing. The appearance was really nice, with spacious rooms. The people at the reception desk where friendly, helpful and tried to speak english when necessary. We also noticed that the Hotel is trying to improve according to the feedback its getting!

The staff of the restaurant was not greeting their guests in the morning. The breakfast buffet did not appear that hygienic (even moult on the fruits one morning). They did not let us feel very welcoming. The room looked very nice and renovated, besides the dust under the bed it appeared to be clean. No toiletries for showering.

Very noisy hotel, unhelpful staff, and very basic room given the price (not to mention that beach umbrella and chairs are not included compared to expected)

Breakfast was good, hotel was easy to find

No issues at all