Great location , terrific breakfast , very comfortable room and wonderful hotel staff

Excellent breakfast - fresy cooked to order.

Everything was very good.

Lovely hotel with very friendly knowledgeable staff. Perfect base for us to go and do some hillwalking and to explore Soller

Taxi's are few and far between

Beautiful building & interior design had a lot of charm

everything at this hotel will is top notch!!! the room is great and the towels were thick and there are bathrobes (love this). breakfast is included and delicious. you can walk to town and to the train station.

everything was perfect We will recommend this to friends

Great location in the middle of Soller. Traditional Grand hotel with pools/bars and excellent breakfast. Very attentive staff at the front desk and in the breakfast area.

Air conditioning didn't work well. Otherwise everything was perfect.

Lovely staff who were very helpful, great views from the pool terrace and great breakfasts

Some of the bedroom and poolside furniture looked a bit tired and needed updating

the staff and rooms were fantastic

nothing

Absolute delight, from the moment you arrive, the staff on the front desk are exceptionally well presented, nice to see staff in suits & ties, all other staff were fantastic from restaurant, bar, cleaning and general staff, all very helpful and pleasant. Food at breakfast and dinner was the highest standard. Hotel is beautiful. Cant fault anything.

Leaving !

The staff were so accommodating and the view from the pool was amazing

Slightly better pillows

Swimming pool on roof is amazing glorious views - very helpful staff - comfortable rooms

Nothing

great location & fabulous friendly & helpful staff

it was perfect

Everything

Nothing, it was all great

Service in the bar and evening dinner was not good.

roof top pool with views of the mountains location in the middle of Soller, staff very friendly and helpful. Rooms very clean and comfortable.

Didn’t seem able to cook eggs properly, burnt scrambled eggs, omelette burnt on the outside and uncooked in the middle.

Staff were fantastic. Couldn't do enough to make our stay a very good one.

Nothing about the hotel, which I'd recommend without hesitation. Our problem is with Booking.com. We travelled with two other couples. We booked through Booking.com, as did one other couple, whilst third couple booked direct with the hotel. We all booked same standard of room, for same dates. Our friends who booked direct with the hotel were allocated a larger room, with more superior view and they paid €250 less than the Booking.com price. I'll be considering going direct to the hotel in the future if you can get such a benefit by doing it yourself.

Great selection of fresh cakes, meats etc with hot delicious breakfast options.