max vyběr jídla na snídani i na večeři, velká spojenost

nic

We had booked via booking.com and confirmed the price for 2 adults and 2 children by email. Despite this they charged 150 euros extra for the kids on arrival and spent almost an hour (of our spa-time) checking us in. This was an annoying start. The Deluxe room was decent but nothing out of the ordinary. We found the room to be short a couple of bath robes and towels which was rectified by staff. 

The spa was nice, albeit a little crowded, and there is a nudist policy for the natural spa (the nicest part) after 17:00. We enjoyed the Turkish bath in the general admission area and the Sauna World. The kids liked the main indoor pool.

After this, “welcome drinks” were enjoyed in the hotel bar, but the only two choices were Prosecco and “juice”.

The dinner buffet was quite nondescript. It can best be described as a cross between a Las Vegas buffet 20 miles from the Strip crossed with Eastern European hospital canteen food in the 1990s. Nobody really liked anything except for the pork cheeks which were excellent. The dining room is quite grand and might be considered instagrammable by some. 

The next morning was started with a breakfast buffet. We had high expectations after reading the reviews on TripAdvisor, but it was quite disappointing. Again, nobody really liked anything and we ended up eating some fruit and yogurt (the Muesli and nuts were decent). Windfall vegans can rest assured that no hanging fruit was harmed in the making of any of the “juices”. The taste was horrible though.

Again, the spa was great. The natural spa is lovely and Sauna World is very enjoyable. Strangely there is no water available for hotel guests except small bottles you can purchase at the bar at exorbitant prices. Day spa guest can fill their own bottles at the entrance. Beer is priced quite reasonably. 

The check out is at 11:00 despite the spa time lasting till 14:00. Check-out was almost as cumbersome as the check-in procedure and took away another hour of spa-time.

We liked the spa facilities. It was very good. The message was fantastic!

We didn't like the buffet choices.

The best place to stay. Heaven.

a lot of options in the pool and sauna world. beautiful rooms, great beauty salon.

I wish the employees would speak a little more English

room

staff how they spoke

Our stay was pleasant throughout the whole stay. Direct access to the spa from hotel rooms, delicious breakfast & dinners and the most exceptional spa and sauna world - especially enjoyed the Natural spa section, Turkish baths and night time outdoors pools transformation. Overall, we could not have asked for a more relaxing stay. Small day trips around are highly recommendable as well - we enjoyed the hike to castle Lietava a lot.

prices very high and not discount price for klients of hotel prices for tretment some for people not accomendation in this hotel and somebody arrive from the street (not accomandation in this hotel it is not correct because come a lot of people from outside of hotel best regard rahel

o speak English and didn’t undestant what gust want and how they could to help us