terrific lake view

The food looks good but lack of taste, we ordered 3 dishes for the dinner, the price is about 150Euro in total, but they forced to add about 30Euro tips directly in the bill. We haven't seen this before, we did continue the trip in Norway after staying here, something like this never happened again… The elevators and the corridors are very old, the gastronomy area is new and refurbished, the room is/smelled refurbished but in a very normal quality. The most part of this hotel is still under refurbishment. Which means they looks not so good. After check in, we could not find the room, because the reception gave us the wrong direction of the rooms. The first time when we started to find the rooms and passed through the reception, they saw us and without saying anything. The second time, I just went directly to the reception and asked about the rooms, then they finally told us the are sorry that they gave us the wrong direction…

Fancy style and location

Shower drain clogged.

very nice view on the bar

electric failure and no power, no staff no nothing just us and 2 other guests

the view was amazing from the room! all the staff were really nice! i truly recommend this hotel to all

Hotel is right on the waterfront and the views are beautiful from the lounge & dining areas which are very impressive. Breakfast was excellent

The room was a bit dated but you get what you pay for. Nice big room though.

Lovely place. Just in the middle between tromso and trondhaim.

Breakfast was excellent; staff helpful and courteous; location superb.

The general impression was that the hotel was under-staffed - the receptionist had to juggle too many functions, causing unnecessary waiting by guests at reception. The dining-room menu was inadequate for a stay of more than a couple of nights - the vegetarian option remained the same throughout.

Nice staff. tried their best to solve the problem

cleaning was horrible.

Very stunning place! Great facilities, lobby like luxury. Nice view over the fjord. Very good breakfast!

Everything was good

The breakfast had a varied choice and was very good and the coffee first class

The room needs updating, cracks all down the bathroom wall. No waste bin in the bathroom, the tap was very hard to turn. Caught my hand on a screw sticking out from the wall by the little bin in the room. View from window was a dark wall and some trees. Lacking extra pillows for the price of the room.

Nice dining area, and close to city center.

Expensive room, with awful bathroom. Needed ekstra bed (coach) witch costed alot. Disappointing breakfast.

The best dinner! Thanks to the kitchen - it was absolutely delicious!

Dirty due to rework on the hotel?

Hotel is nice, but...

Hotel is under reconstruction, but we have not been informed about that, and have been very surprised with bathroom without any heat!

Top Typen in Top Location!

very nice service, good restaurant, good location close to the water

Good breakfast. The view was amazing.