Fantastic location, very polite and helpful staff Good food selection

Toilets in the swimming pool area and lake need updating

Hotel is amazing, has delicious food, wonderful location, beautiful lake views! Offers great facilities such as gym, indoor and outdoor pools.

Nothing

Didn’t like anything

Food and drinks

Mattress not comfortable 0 out of 10

The staff were friendly, the hotel was all inclusive which was a great plus. The hotel room although dated was clean and pleasant. Breakfast and lunch was nice. Ice cream booth and free drinks was a real bonus!

The bathroom shower taps had mould on them. Cooked food quite often was cold, although it wasn’t bad, it wasn’t great either.

Perfect location, kind staff, clean rooms. Awesome place!

Staff were so friendly. food and drink was great. facilities were brilliant. The kids entertainment team absolutely made the trip, provided so many great memories for our little boy.

Nothing

We liked the pools and the slide was very good for our kids. The fact that the pools were separated was a big plus, the big pool could get too noisy when there was an entertaining program going on. The mini golf was nice for children. The room was clean and all good except for the mattress (it was not comfortable, they should invest in changing them) The location was ok, the beach near the lake was very nice.

I didn’t like mattress of the bed. The food was not very tasty, or at least as I would have expected it to be in Italy. There wasn’t too much variety either. Also the restaurant was rather small for how big the hotel was and it got very crowded, noisy and loud. Also the staff seemed very on the run all the time, I felt like I was in their way a lot of times. It seemed like they were overworked and not very friendly, maybe they should add more staff. I could say that the staff in general could have been friendlier.

location

staff not customer oriented

Facilities for families such as water slide, table tennis, mini golf, bigger pool with music. Huge family rooms with 2 separate rooms and lake facing balcony. Good all inclusive drink selection, wine, beer and some spirits available to pour yourself If you don't have a car and want to visit just the one part of the lake this is ideal but it is a very long journey to get to from airports on public transport or to move to any of the other parts of the lake on the southern side (2 hrs on the fastest ferry to Desenzano), same for a bus. The evening entertainment was basic with one person playing music on the terrace outside the restaurant. This was fine as the hotel was full of families and everyone was playing card and board games with music in the background. There is a free shuttle bus to Limone where you can find a lot of gelaterias, restaurants and tourist shops. There are some decent pizzerias and local restaurants near the hotel due to the amount of self catered hotels nearby

Limited hot selection for vegetarians, apart from the plain tomato pasta or salad bar Breakfast selection uninspiring and the same everyday, no option for omlettes Walk to most family rooms is up hill, walk to family play area was up an incredibly steep path. This would not suit people with mobility issues and would be difficult with a pram

the full board and the pool and lakeside

the air con and the Wi-Fi wasn’t great . the bedrooms need refurbishing

Good food and lots of drink options. Awesome location with private beach area and free shuttle to take you into the most beautiful little town.

The aircon in our room was not great, so with 37 degree Celsius days and hot evenings made sleeping difficult and uncomfortable.

Animation and main pool area were great, place for eating was new as well

Rooms are old and needs renovation, staff gave us the most further away room! We were a family of 4 with a small baby, going uphill wasnt easy. We changed room for extra money, got a better one but still very old and needs renovation, unlike reception and earing area it was very new and modern

Good Location. And the bus service was handy. Food was very good and the snack bar was OK

The drinks were terrible, a better selection would have made a difference.

Location, view from the pool and restaurant, very nice service

Poor variety of food

the all inclusive, the hotel entertaining areas, kids mini disco, pool for kids and location!

rooms are very out dated. great views but very old fashioned.

The hotel is located near the lake (but not right at the lake).

Unfortunately we did not realize before making the reservation that this hotel is classic mass tourism from the 80s. Very old rooms, loud old live music with synthesizer every night in front of the hotel, low quality food served like in a student canteen, 24h bar with short drinks in plastic cups, compulsory armband to wear, normal internet only for extra fees, bored employees at the reception.

beautiful place for a family holiday. delicious food, marvellous view, everything was just perfect

view, overall place is just stunning, great location close to beautiful centrum limone with free transfer. delicious food. amazing beach view. omg just beautiful stay. until next time. staff so helpful and kind

everything , perfect 👏

No Wi -Fi in bedrooms were the only niggle 😜

conveniently placed

room was tucked away around a corner and was right where people walked to go to the waterfront and they had to walk on a metal grid which made a terrible noise. certain lights in the room did not work and there was no air conditioner even though it is advertised as having one, which it did but was only turned on in high season?

location is beyond perfect! excellent views and really friendly staff

the pool closing at 7 just seems very early for a holiday in a hot country