Great property - almost makes you want to not get out of the hotel at all but zell am see is beautiful and you must. We had an excellent stay here - just wish breakfast was included in the price but that’s asking for too much :) excellent place to stay!

Everything was fantastic

The property was neat and clean with helpful staff. Out stay was amazing here.

Spa

Price and service poor

Nothing ,

Everything is a disaster, the staff are very rude , thry dont give you the room you booked , scream a5 you at front desk , and treat you with disrespect , except one night staff named anderson , he was nice . Old building, no light even to the path to the hotel, all pictures and descrption on booking are lies , washrooms without water or cleaning , old broken furniture, linen are ventiage and smell terrible, no kitchinete, fridge behind a door if you want to.drink everyone hit you with door, no hallway or passage way to move around , found broken glass all over the floor in the room at check in, spider web , insects, a miserable experiance , they take your money upfront , because everyhing they post is a lie, the place need to be torn down , and rebuilt , very old , waste of money , you hate yourself everynight in it , and the staff make it worse , the women at the front desk in the morning screams at you , you just avoid them , no room service , smell bad , no sound proof here everyone else in other rooms , noisy train and church in neighbour hood , disaster place . No value for money , charging 5 star proce for no star run down place , .....

it is amazing hotel, all facilities almost available.

Accessing the building is controlled by owned smart card, but no security cameras in the building. The phone wasn’t working in my suite and I didn’t like sharing one bathroom only in master bedroom for all big family,also having 2 beds in dressing room in master room too.

Location

There is no housekeeping during the 5 day’s even when they said there is every 3 days we didn’t have any housekeeping! After the check out they said we have to pay 450€ for the cleaning and they said it’s mentioned on booking!

Location is excellent and close from restaurant and grocery stores

There are no AC at this property which makes it uncomfortable during summer time.

Really good spa.

The room was not clean.