Sonesta Hotel Cusco
Hotel em Cusco
Hotel de 4 estrelas
Razões para reservar
Cancelamento gratuitoReembolso total se mudar de ideias
Ótimo para animais de estimaçãoTraga todos os seus amigos e família, até mesmo os peludos
Bom preço para esta localizaçãoOs preços dos imóveis nesta área são geralmente mais altos
Sobre este hotel
Sonesta Hotel Cusco
Just 8 minutes drive from the Velasco Astete Airport, the Sonesta Hotel Cusco is less than 1 km from the city centre. All rooms feature a mountain or city view.
Comodidades
São permitidos animais de estimação
Internet/Wi-Fi
Lavandaria
Banheira de hidromassagem ou spa
TV
Acessível para cadeiras de rodas
Jardim
Ideal para famílias
Mapa de Cusco
Atrações nas proximidades
Quartos disponíveis
Standard Double Room with one Queen Bed
1 Cama queen size • 25 m²
Acomoda 2
Você será direcionado para Booking.com para disponibilidade e preços
Standard Twin Room with Two Double Bed
2 Duplo • 25 m²
Acomoda 3
Você será direcionado para Booking.com para disponibilidade e preços
Standard Single Room
1 Solteiro • 17 m²
Acomoda 1
Você será direcionado para Booking.com para disponibilidade e preços
Executive Twin Room with Two Double Beds
2 Duplo • 45 m²
Acomoda 3
Você será direcionado para Booking.com para disponibilidade e preços
Executive Double Room with One King Size Bed
1 Cama King size • 41 m²
Acomoda 2
Você será direcionado para Booking.com para disponibilidade e preços
€€€€
Avaliações e comentários
Revisões 100% validadas
5.0 / 5.0
Muy buena opción por ubicación, instalaciones, amabilidad del personal y precio
Nada. Una mejora sería incluir más variedad de frutas y jugos de productos locales y que no existen en países europeos
4.5 / 5.0
Friendly, helpful staff. Very good selection of food.
5.0 / 5.0
quarto limpo, funcionários amáveis, café da manhã ótimo e excelente localização
4.0 / 5.0
The staff and assistants were exceltional. Really appreciated the free muña tea upon my arrival. Also, I appreciated them taking care of my luggage in a safe location
I think the technology in the rooms must improve. Smart Tvs with access to Netflix and YouTube and a Bluetooth alarm would be a major upgrade. I also suggest they take care of damaged bathroom floors and leaky showerheads. I checked in and when I wanted to use the shower for the first time I was surprised to find the tub already wet as if someone had recently showered. But I hadn't. So I called reception and although someone came very fast to clean up the suprise water spill in the tub I think the shower head still needs to be repaired.
4.0 / 5.0
Specially, breakfast. Staff were super nice and helpful.
Nothing. All was good.
4.5 / 5.0
It felt like a very luxurious hotel. The staff were efficient and excellent, we found Elizabeth who worked in the restaurant particularly special. The breakfast and evening meals were of a high standard. Overall we highly recommend the hotel.
The second time we stayed, our rooms were in the wrong arrangement but this was quickly rectified.
4.0 / 5.0
Big rooms, and very clean.
Nice breakfast, started very early for the days we traveled.
The staff were kind and helpful.
No air condition in the room.
And very noisy location, so we could not open the windows.
Very bad strong smell in the corridors
5.0 / 5.0
The staff was very friendly, the room was very comfortable, a large buffet, and the hotel is close to everything... I would definitely return
5.0 / 5.0
I returned to warm welcome back to Sonesta after a 3 night Inca Trail hike (I stayed prior to my hike). They stored my bags free of charge prior to leaving and had everything waiting for me upon my return! Such an amazing and wonderful staff! A warm shower awaited and a quiet night of rest on a great mattress with sweet pillows. Oh and the free breakfasts are really nice. So much to choose from whether you want a light or hearty breakfast. I also loved that I could easily walk just about anywhere I wanted to explore in Cusco. Sonesta Cusco is highly recommended!
A couple of times during my stay there was no Coco tea in the lobby.
4.0 / 5.0
Beautiful hotel located right off a plaza. Family room was perfect size and they offered a nice breakfast buffet.
5.0 / 5.0
Breakfast was great! Very clean! 10/1”
4.0 / 5.0
nice and clean, modern hotel in Cusco, with helpful staff
5.0 / 5.0
Staff is exceptional!!! Helpful, polite and courteous.
5.0 / 5.0
Breakfast was outstanding.
Hotel clean, staff very attentive.
5.0 / 5.0
Everything was great
It was a little far from the Main Square
0.5 / 5.0
some of the staff like Heber are amazing, the restaurant was ok although I had to ask for a new omelette during the breakfast 1 time out of 2.
The hotel is old, in the room we could hear everything from outside. Shower was leaking, TV did not work. wifi reception so slow that you will wait hours to watch a video on YouTube.
Managers are indifferent with attitude «you need to shut up and be happy for what you get». We were complaining literally every day and we received no remedy/action to solve our problems except of firm «sorry ».
I even met the general manager at the last breakfast and took the opportunity to share my problems during the stay. This man could not even speak English. However, this was not the biggest problem with him. When we explained the situation, his reaction was like «but you did not die from it, right? ».
They organize kids party’s in the morning during the breakfast with a lot of noise from 8 am. we woke up because of that, they organized it 3 times during our stay of 2 weeks. Over Saturday and Sunday. Sitting in one room with screaming kids on a Sunday morning is not something we wanted on our vacation. The best idea manager came up with was putting us outside the restaurant on a tea table! And yes, we did not die, but this is not a 4* hotel service in any circumstances.
Breakfast itself is not that bad, but don’t expect fully fried eggs from the first omelette they will cook for you. also, pastry is dry and sauce « tartare » was the same 5 days that you can notice on the picture (mayo becomes yellow when it’s old). it’s not a rocket science. unfortunately, those people take us for fools.
The problem of this hotel is their inattention to costumers and carelessness
4.5 / 5.0
The room was lovely, spacious, comfortable beds with a nice design. The breakfast was simply magnificent with such a wide variety of options.
We arrived fairly late at night from Machu Picchu and when we got there the water was not functioning in the hotel due to maintenance.
5.0 / 5.0
- Excellent hotel. Room comfortable and clean.
- Great breakfast with variety of food;
- The room is too warm in this season of the year. a hotel 4 stars with this price has to have an air conditioning in the room;
4.0 / 5.0
good quality beds furniture etc. friendly staff.
expensive restaurant
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Cusco?
O preço médio de um alojamento em Cusco é de 42 € por noite. Este alojamento está 1 € acima da média.
O estacionamento está incluído neste hotel?
O estacionamento não está especificado como uma comodidade disponível em Sonesta Hotel Cusco. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Não encontramos piscina listada como uma comodidade para este hotel. Pode valer a pena verificar novamente se uma piscina é importante para a sua estadia.
Sonesta Hotel Cusco permite animais de estimação?
Sim! Este hotel é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em Sonesta Hotel Cusco?
Encontrámos 8 comodidades para este alojamento. Isto inclui são permitidos animais de estimação, internet/wi-fi, lavandaria, banheira de hidromassagem ou spa e tv.