Great location and wonderful view

Smoking area right next to our balcony

Beds were wonderful! Staff very cheerful and helpful. Great location. Breakfast was very good.

great location

No bar

A charming old world hotel with an authentic time honoured atmosphere. location was very good for train travellers and the historic features of Arezzo were in easy walking distance. The staff made us feel welcome and the breakfast was an excellent Italian buffet.

The locks and keys all functioned, but we found then a little stiff and awkward to use.

Great room - very large and airy, with a separate area of twin beds for children. Liked the view over the rooftops and the super large bathroom. Breakfast v good too.

Bar wasn't really stocked up which was a bit of a shame!

very close to the historical center

Located at the 4th floor with an old elevator which works very slowly

The staff were v kind and especially so when we left some prints behind which they kindly posted to us.

Some more information on the consierge car service would have been helpful, as would some more details about how to find the hotel and the slighty odd entrance.

Calling a set of upstairs rooms a Boutique hotel doesn't make it one. In need of refurbishment. Lift to fourth floor was limited to two people at a time. Valet car park service did not exist.

Clean and comfortable and suited our needs for a one night stop over. Friendly staff. Lovely shops

Laundry fee is quite high at 15 EU per wash

location, cleanliness and friendly staff

nothing

Location close to town and train station. Staff very nice and helpful

very friendly staff good breakfast (available also before the official time because of early departure)

Beautiful rooms and friendly helpful staff. Great value for money. Location excellent for old town Arezzo. Enjoyed the breakfast.

Room could have been a bit cleaner under beds and on top of wardrobes a little dusty. Lighting could be better

Lovely room with good facilities including kettle and tea bags, etc.. Welcoming and helpful staff. Good breakfast. Hotel is in a very convenient location on the edge of the historic part of town, well worth a visit.

The location was perfect! We loved the Italian decor.

The hotel is on the fourth floor. There is a small slow lift.

great location, yummy breakfast, comfy room, great value for money

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Room Was the size of a normal hotel room in Europe. Enough room to put down the suitcases and walk around, we used the terrace balcony ( pretty small) to have our lunch (Conrad’s around the corner). Train station so close!

The room was spacious, nice and quipped with a lot of products (even toothbrush and razor was provided). The staff was realy nice, they learned a few words in Hungarian to greet us. My wife is gluten and lactose intolerant, and they provided breakfast options.

The elevator was a bit small, and you got to go up to the 4th floor

Not much. It's downtown of a crowded city and VERY hard to find.

That it was downtown in a crowded city and the bed hardly fits in the room its so small.

very quaint and intimate B&B feel. very clean.

may not be a problem for some people but the hotel is on the top floor (4th) inside an old office building. The elevator is teeny and very old. If you enter hotel after 9pm you have to unlock first floor to office building, climb 4 flights of stairs or take the tiny old elevator, then unlock the hotel lobby door. everything is pitch black until motion detector kicks on.