excellent location

close to all local amenities and very friendly and helpful staff

Great location, nice staff, clean and a nice room.

Resturant which is part of the hotel was a little disappointing, although service very good. Considering the hotel was almost empty as it was “off peak “ season a little overpriced

Location superb

Breakfast could beupgraded

Location, Location, good breakfast

location

Great central location, clean, comfortable beds.

Location and breakfast were amazing! Close to everything.

The poor hotel is a bit sad and outdated. Our room door wouldn't shut/lock properly, the line on the floor was coming up and overall it just felt a bit tired. Not sure how it was 4 star...

The staff were very friendly and helpful and the air-conditioned reception was always pleasant to arrive into after a hot day on the town. I also liked the tok tok to take you to the parking lot and back with your luggage.

The sheets in the room didn't feel like cotton, I think they were synthetic. The Air-conditioning in the room didn't have multiple settings, it was either full blast and noisy for sleeping, or off and too hot for sleeping.

Palazzo Indelli is well located at the heart of Monopoli, which is convenient for both shopping and going to the beach. Their breakfast atmosphere and service are very pleasant.

But this hotel is not worth the price. It is in fact extremely over-valued in my personal experience. Our room costed 270 EUR / night, including 2 breakfasts. At this price range in Apulia, I expected very high-range service and room. But I soon got very disappointed. Our room has never been cleaned properly (cf. pictures), even after complaining on day 1. Hair, sand, stains were still there. The main door as well as the bathroom door were not working properly, same for the AC which did not work for 2 days in July... the sink in the bathroom was completely twisted, which did not let the water flow properly. Last but not least, the staff broke my phone charger when cleaning the room. The owners of the hotel apologized and explained us how difficult it is for them to find good staff and manage their business after COVID... but the only practical apology we got was a less than 10% discount on our total bill. Unfortunately terrible experience in a wonderful region.

great location.. in the heart of old town!!

parking was tough, but there is a parking lot 12 min walk

location

lack of windows in room

everything

nothing

Great location

All good

Great location.