Perfect location right in the middle of ginza but on a quiet street. Staff very friendly and gave us early check-in and late check out for free. Perfectly sound proofed. Though room was small (as Tokyo hotel rooms are) it had everything you need, including clothes rope.

Though soundproofed - the hotel is 100m away from a fire station so we could hear the sirens ateast 2-3 times per night. There's no soundproofing that can stop that. We stayed at 3rd floor and in the evening if we opened the window there was no fresh air but the smell from the kitchen of the restaurant downstairs. And it feels there's no eco policy (as the whole of Japan actually feels like). Towels were changed daily and as well the disposable slippers which were barely touched

蠻乾淨的，位置也很棒

預定時已繳清費用，入住時櫃檯說要再支付一筆稅，超級讓人傻眼，平台都沒有說明

긴자 중심 거리에 있어 위치최고.. 조식 간단하나 맛있고 직원 친절하고

3명이 한방에서 좁긴 했지만 다음에 또 뭇고ㅠ싶을 정도의 위치 강점 호텔

フロントの方の対応が良かったです。

もう少し部屋のカーペットが綺麗だと良いと思いました。

ทำเลดีมาก ห้องเล็กนิดหน่อยแต่พอกางกระเป๋า 2 ใบใหญ่ได้อยู่

perfect location, nice staff, quiet and clean.

lights are too dim for make up though.

The complimentary tea/coffee, ice machine, umbrella, laundromat in the foyer was welcome. We booked for 2 adults one child only to be told that our room was too small, so we paid extra to upsize to a larger room. This new room was comfortable, and very clean. The location of the hotel was close to the Ginza attractions, and the subway.

The pre-purchased breakfast was disappointing. The quality of the Thai menu was not very good. The self-serve laundry was in high demand meaning you had to queue at 6am or past 11pm.

Location, Location, Location.

Very very small

Affordable in peak season. Early check in with no extra charge. Location. Staff is kind.

There is no USB plug in the room. Bed size was w140 for 2 persons…. AC sound is little noisy. Window is small.

I really like how close it was to Ginza's famous shopping streets. A lot of food choices around and have a few subway lines that you can use.

Great location and the staff were very accommodating.

The nearest 24h FamilyMart convenience store is just 15 metres from the front door. Hotel is located right in between 2 major metro stations, which makes travelling within Tokyo fast and simple. Rooms are tiny, but include everything you might need. Decent hotel, in case there's no time to choose, but value for money ratio is not the best.

A lot of brand stores in the area and not much else. The same luxury brands which are sold across the globe, there's no reason to fly to Tokyo for that or to stay in Ginza. The ventilation did not seem to work, had to keep the window open most of the time to get some fresh air into the room.

Valid and good hotel in the centre of tokyo

all ok

Excellent location one block off main Ginza strip and 5 minute walk to Ginza metro. Shopping, restaurants, and nice walk to Imperial Gardens and other sites

Bathrooms were tight and didnt have sufficient ventilation.

It is a well organized professional hotel with all city hotel facilities. The room we stayed has no view at all, but comparing other similar priced hotels, Ibis is the best..

Location was fantastic. A block away from main Ginza shopping strip and a short walk to the metro Ginza line. Access to so much within 10min walk, 20min walk if you like walking, to Imperial Gardens, Tokyo main train station, Tsukiji Outdoor Market, etc. Hotel was spotless and room was cozy and perfect. Small but efficient. Staff were always welcoming and super helpful. Breakfast can be purchased for the attached Thai restaurant. But not tasty and definitely do not recommend. Just a couple blocks away is Hoshina Coffee with delicious japanese pancakes and other dishes for less.

location, cleanliness, customer service

Location was perfect. Right in the middle of Ginza. Short walk to metro and JR stations. Room was extremely small with no storage for clothes or luggage. But ok for one. Room was immaculately clean. Bed and shower were great! Staff was friendly and helpful.

Size of room and storage.

We loved the location. The property is what you would expect from the Ibis brand.

The room was too small and the bed was barely enough for two adults.

central location

beds are a little small for two people but for the price and location can’t complain!

Very quiet and free WiFi.

convenient location.

nothing.

It’s relatively kept clean at all times. They also catered to my request to have our rooms as close to each other.

I feel the ‘cleaning staff’ needs a little bit more training. I’m not sure if it’s the hotel’s policy but we only got 1 pillow each and had to request for extra one. There were also missing supplies (robes, towels) and bins not being emptied for both rooms. I also found a hair under the one pillow on my first day in the room…which means the sheets/pillow case wasn’t changed?