Location was good, in the heart of Poitiers.

Landlady was rude and unhelpful. Unwilling to communicate in English. Phoned for late arrival and was threatened with cancellation. Unwilling to provide access to courtyard on arrival for car parking. Had to communicate through a third party French speaker who was able to get agreement for key collection upon late arrival. Landlady was able to communicate quite clearly when charging (more than was stated on booking) for two dogs.

La situation idéale pour visiter à pied...

Le lit et les voisins bruyant

Quietish. Location.

Lots of narrow stairs. Had to ask for directions only 30 my from entrance. No hot water, at my arrival.. 22:00 hrs. No tea or coffee facilities in room.

What a rancid little hovel, the property was grotty and dirty, stained in many places, an overwhelming aroma of stale body odour throughout only sickly sweetened by the vast amount of air purifiers. The room was extremely basic, tired and small, again dirty in places and very clostraphobic, all furnishings were threadbare. It was so bad myself and my partner left immediately and booked into another property. On exiting we were met by several 'local street characters' in a very poor state who apparently are now guests of the hotel. As an aside our new found hotel was under the impression that the Au Chapon no longer operated as a hotel...?

Fantastic location

Car park was a nightmare in a large car.

Closeness to the town square. Convenient parking at the hotel.

Housekeeping was only once the whole week we were there. I think the bed was changed and the towels were. Yes the hotel had wifi. There was no tea/coffee making facilities in the room. You could get coffee from the owners but we didn't as when we were quoted 18 euros for breakfast we thought this option of coffee maybe expensive. The rooms could do with a general update of the decor. The bedding was white but the throwover had large dye marks and was puckered due to its age. The sink drainage ran very very slow and at one point we could have done with a plunger. One of the overheard lights was out and neither of the above bed lights even had bulbs in them.

This is the 4th time I have stayed here... Twice as a family of 4 and twice as a couple. Location is amazing... And parking is available at a small cost.. which you will be thankful for in Poitiers. The rooms are comfortable, and clean, and they give you two pillows.... My last three stays had only one really thin pillow....

There are a few things that you could grumble about. However, price? No.. Location? No. Value for money? No. An earlier reviewer commented that they were so disappointed that they checked into The Best Western..... What where they expecting?' at the price offered... ? The Best Western is not in the main town square. The Chapon is and some rooms have balconies that offer you views over the main square of Poitiers...

location

the shower head