Friendly staff, very accommodating even though we booked an hour before arrival!

More vegan options would be good for the breakfast.

Every thing was great. The stufff, the service, and the cleanness.

Nothing

Staff are nice

Rooms are dark , hotel needs updating. Very tired looking place . Bathroom needs updating for definite.

Good Location

no lift - need to pull all the luggage no 3rd floor

The staff and breakfast.

It was very dated and didn’t have a lift. It was also noisy.

room 105, in front of the Tram, every 20 minutes the all room shaked with huge noise. Before the booking I explicitly asked for a quiet room. After the first night I asked to change room but they refused saying that the room was already cleaned and I should have asked in the morning (I asked when I returned from the office around 5pm)

Breakfast at the hotel was very good and the location was also good.

The room was a kind of small for four people and the hotel has no elevators, which was very disappointing when you have to go to the third floor carrying your luggage and getting to your room after a long day walking all over the city.

The staff was very kind

the location is pretty good - there are few metro stations in 5 mins distance stuff is welcoming generally, it’s a good value for money as Milano is pretty expansive. But still

- There are homeless and narcos at the street at night. not too much, but anyways - The hotel’s furniture is pretty old

Location, kindness of the receptionest

Everything was fine

We loved the friendly staff and cozy overall vibe. It was in great proximity to train station and metro. Which helped us a lot.

The hotel is 6 tram stops away from the center. Tram number 1 stops in front of the hotel and its route is the one you need for everything you can visit in Milan. It goes from the Bus Station to the City Center so it is a very good thing for those traveling with children. There is a big store across the street, so you can get everything you need for drinks, hygiene and snacks. The hotel is just as it was rated on the booking. Standard Hotel with 3 stars.

We were living in this hotel during the New Year and it was clean, comfortable, also the staff there were friendly and nice. 25 min in the walking distance from the Milan centre. There is a good italian bar with coffee and croissants in 5 minutes. Next time we're likely to choose this hotel again.

All is ok