good service clean

okay

2 of our team members got sick with the meat dinner. The reception didn't have our reservation in their system. The rooms were very far away from each other.

Very polite and friendly staff. Good location.

The facilities are very comfortable Rooms were big and had what is needed Food was delicious All common areas were clean and nice There is a path to walk around the place which we found very enjoyable

Food from restaurant was very good. Loved the trout.

No AC in the room, no hot water.

Breakfast was great, choice of 2 and was made hot and fresh to order. The staff was friendly and the food delicious

WIFI only useful in the Lobby. Other then that, the property is beautiful, clean and just perfect.

External facilities (pool - game room - restaurant- garden )

The rooms are not clean , they really need TLC. I paid for a view garden room and I was giving a room with the restaurant view

location to the park walking distance

coffee maker in the room but must buy own coffee ( the only offered one but just as a courtesy) property seems outdated . ground and gardens need more attention.

nothing at all, the location if you go to the coffee park

my experience was horrible in this hotel, they made me pay in cash and they had dataphone, their employees treated us horrible, I ate lunch at their restaurant and they came to knock on my door at 11 at night when I was already asleep to charge me, there was no water and the water that had come out dirty, the next day I had breakfast and gave my dog some food and they charged me for the dish, supposedly they are dog friends, a guy named Jerry treated us like garbage with criminals, and when I complained about that I paid more and I wanted my money back that I paid in cash, they did not want to do it. the room where my daughter stayed was so humid that she could not breathe .... horrible experience I do not recommend this hotel the staff is horrible and the man jerry is the most horrible person.

Excellent customer service. All my request was attended at the moment

none

Place is located a walking distance from parke del cafe Friendly staff Nice big rooms Very clean I'll come back

From gate closed at 10 pm So if you're going be out, you'll need the security phone number to ge in I didn't know that I was waiting out the gate for about 10 minutes I was my fault. I didn't let them know I was coming after hours Thanks

Great

it was close to the park. bed was comfortable

it is a little bit dated.

Excellent customer service!!! great food! and prices

wish the jacuzzi stays on longer hours. only operates after 6 pm

The restaurant was full of flies