We were looking for the hotel to stay with the family during NY eve. Hotel is located not far from the city center, in a quiet area. Room where we lived was just huge - three rooms and big corridor. There is a conditioner and a heater. So for us and our two kids there was more then enough space.

There is no shower curtain in the bathroom - so when you take the shower all water is on the floor and you have to clean it with towels. Also there was no cleaning service during three days, towels weren't changed.

Location is nice,the staff was very friendly.

Old towels,no slippers,cold and big room,no kettle,TVset didn't work.

One chair in room for two people without little desk. Bed linen has not been changed since the previous guest.

The staff was very accommodative and kind: got me extra blankets, allowed me to store food in their refrigerator, fixed a broken drawer , provided extra paper etc. I even bought two cool jugs from their kitchen ! flashy Neo Jugendstil design of the hotel - nice design ! we got a deluxe suite since the normal were finished . comfortable bed and ac!

there was no internet at the hotel even though I was promised it on booking.com. I was taken to a conference area to connect but it didn’t work- had I not had computer from my phone to the computer, I would have lost a business deal! this brings down the rating to a seven instead of a ten!

location is OK

bad smell, ants in the bathroom, grey colour towels with holes, dark lights (just 1 out of 6 bulbs working), table lamp not working.

no hearing in November

Clean and spacious rooms. Helpful staff.

Elevator was not working

Rooms big and comfortable

Receptionist not speak English

Bed was big but broken. Other stuff in room was good.

Personal service was awful. Tried to convince us to cancel reservation on booking. Asked to pay with cash. I think personal did want to take money itself. Also they were confusing us about breakfast. Personal in restaurant was also not good.