Location

No bell boy trolley to help with suitcases

The service was great

The breakfast was limited e.g. eggs, sausages were missing. Live entertainment was also missing.

The location to the beach is perfect along with other options for Food .

The staff was very friendly and I liked the location.

Breakfast could’ve been better.

The hotel is next to the beach and you have restaurants within walking distance. Also not too far from a 24hr gas station that has a DELI which was great for a late-night snack and early morning Breakfast. Points they serve hot chocolate and coffee.

Location was very convenient. Walking distance to the beach, shopping centers and restaurants. Staff is very friendly, helpful and accommodating. Every aspect of the hotel was clean including poolside. The staff ensured the area was always dry.

The stairs. Elevators would be very good. Breakfast could be a bit more to include oatmeal packets.

it was convenient and close to everything. with the beach right across the street.

They said they offered a continental breakfast but I don’t think it was.

location

needed better breakfast options

pool

Location, Staff, Room.

Breakfast, Laundry.

The room was really nice with the armenities it came with. The lunch was great.

Breakfast was very simple.

Clean, very comfortable beds and included breakfast. No frills but good value.

Small pool, not many sun beds.

50 yards to rockley beach

a bit dated , no safe in rooms

The breakfast was adequate, but repeat repeat and after 4 days it was boring. Pineapple and watermelon wedges cut so thin you could mail ihem. which made us feel stingy to take several. They don't get it that the lushness of fruit comes in the pulp...and when in the tropics that. Is basic. Same 2 pastries each day, no yogurt or protein like cheese or eggs. We ordered eggs from menu but they had not heard of poached eggs so that was practise. The grounds were well tended, lobby furnishings nice and tropical vibe and the place was spotless. The pool was ok and it had a new tile decking since the online photo.

The courtyard cafe was badly managed. Five waitresses hanging out at noon admiring their new belts; as I order burhers. Evangelina seemed to be a trainee and writing an order was a chore. Each morning a 90ish disabled man (wearing compression stockings,) came, was seated by the entrance to make his shuffle to the table4-5 times. Angelina sat at the front desk or disappeared to the bathroom....I presume she was a hostess so no effort beyond that. Finally my husband served him on our third day. There was more effort put into their acrylic nails than service. Really, remove them: the folks your hotel attracts don:,t care. Nicola was efficient but not always there. Similarly the first day we had a difficulty with our room maid who was very confronting when we were surprised our room was not made up at 3pm. Her bucket was nearby so we used it to brace our door open so she ran to report to her supervisor that we were stealing her bucket. LOL. There are 12 loungers to serve the hotel of 75? rooms...piggishly taken predawn by long- term guests. Fourth day new arrivals took all the loungers and placed together for their pack. If it was Cuba we would know they were French Canadians!! Pay attention to rooms S they vary....peaked rooms at front have glass, get a.m. sun and no black outs. Ours was to left of lobby, 3rd floor but no elevator if you are a senior, as we. The inside rooms by pool have big decks + some of the peaked types. Ask.

location travel around island

very noisy. limited food available on site, staff not really interested in being helpful

really nothing would not go again

bed was comfy

we paid for a pool courtyard view. we were not given this. the staff were miserable and totally not interested. there was no blanket just a sheet. it was cool at night

our room was right near the pool and ideal for the children. The cleaning lady was fantastic as were the front desk and security staff

The lack of atmosphere around the pool and limited bar/staff. Breakfast service was disorganised and very slow. It would have been much quicker having All Continental breakfast on 1 table. Toast/cakes orange juice etc instead of having to ask for individual things, With coffee-milk-bowls etc running out the staff would be more useful replenishing these instead of ad hoc drinks. A shower room would be beneficial in this hotel as there seems to be a lot of unused rooms on the ground floor. background music at the pool is a standard at most hotels and they would have a better trade at the bar

the property looked good on arrival but going to the rooms there were a few sight sores

first off, there was no elevator and we felt as this we were stuff away in a corner four flights up and the room felt uninhabited for a very long time, the floor tiles looked unsuitable for a guest room and more suited for a driveway or outdoor usage. we had no hot water for the duration of the stay and it was not addressed promptly even tho the complaint was place from the night we arrived, no hot water was a major inconvenience and only got checked at the end of the stay. we had to ask to be compensated as none was offered for the inconvenience, which was not enough for the discomfort we endured for the stay. the stay was advertised with breakfast inclusive which ended up being fruits cake and a hot beverage leaving us having to pay an additional $50 for two omelets. we had been seated before other guest and had to wait really long to be served which happened after guests seated after us. The house keeper came to the room before our check out time and made us feel as tho we were being rushed to leave which really upset us after everything we went through.