Lovely rooms, one of the only places in town with air conditioning (which was very appreciated during my hot July visit), very quiet and peaceful. Self check-in was very easy, and it was great to have this option as my flight was very delayed so I arrived close to midnight. The hotel staff went above and beyond to help book a taxi for me short notice due to my late arrival!

The hotel is a bit of a walk from town (not strenuous and flat, but about 15 minutes duration), but on the plus side this makes it quiet and peaceful. It's also right across the street from an excellent winery to visit for tastings (Ratzenberger), and the scenery on the walk into town is beautiful so the location wasn't a problem for me.

Very nice part of the town with historic buildings.

Hotel is understaffed. Existing employees are unprofesional with little or no communication abilities. Poor knowledge of german and english. Although we were there for 5 nights towels and sheets were changed only after we requested, after 4 nights. No routine for housekeeping and cleaning of the rooms was respected. We could not communicate with personal or owner not even when the fire allarm started in middle of the night at 1 AM for no reason, sounding for 30 - 40 min. At reception there was no one and the emergency phone numer was disconnected. We had to call at Police and fire department ourselves since the fire alarm unit had not been conected to the fire department unit in the area. There is no breakfast possible outside weekends, although in our reservation was set as a permanent option. For breakfast we had to drive every morning 2 km to Bacharach.

not applicable

a water cooker

The hotel room is modern and nice, and my partner loved the air conditioning. Check-in and check-out went smoothly with the online form, I never even met a staff member except for the cleaning lady. Prices were fair as well!

Even though the booking info said no prepayment necessary, I was still emailed and asked to prepay. I refused, which they apparently accepted without further comment. The Hotel uses an online check-in system with the desk only being staffed for 2 hours in the morning. The information on how to pay online was not clearly communicated and only bank transfer was accepted, not the other payment providers like the info page claims they support. In the end I paid by instant transfer one day ahead of our stay and everything went smoothly, but the communication on this was not at all clear, especially during booking.

Good breakfast, clean rooms

They claim rooms face a forest, but our room was facing the trafficked villige main road. The hotel is placed on the main road as part of a long row of buildings, not isolated in nature as the photo suggests. Nonetheless Ok

The rooms were very comfortable and clean, with air conditioning, beds very comfy as well

Blackout curtains are too small and don't cover the whole window, in the morning the light shines in. Location is a little far from the old town but it offers free parkinv and can drive down.

A friendly family run hotel in a quiet location but easy walk to the centre of Bacharach (uphill back.) If you have children with you (we didn't) it would be very welcoming for them and a playground just up the road

Restaurant wasn't open in the evening - a shame because judging by the breakfast, it would have been good

the room was nice and comfortable. quite easy to park.

breakfast was limited and coffee machine didn’t work. bathroom garbage was not empty before our arrival. reception only open a couple of hours in the morning.

rooms were clean. beautiful surroundings.

On Booking.com breakfast seemed available (at additional cost). however, breakfast was not served (owner said they start serving breakfast in 2 weeks). Hotel is 1.5 km from centre, which for some may not be comfortable. Public parking was not a problem, but maybe a problem in high(er) season. service was unpersonal, we did not see anybody of the hotel.

Hosts were very friendly, restaurant/bar in hotel, rooms were clean and good size, good breakfast

The staff was so friendly, the food was delicious and the rooms were very clean. Would definitely stay again. We had a fun Saturday evening eating and drinking in the restaurant.

Exceptionally friendly owners who went out of their way to help in any way they could. Super Location. Very good breakfast and dinner. The owner is a chef and cooks local dishes (Hausmannskost)- very delicious! Try the home made lemonade!

Absolutely nothing to complain about.

The rooms were very nice and new, also really clean with a nice terrace and view. The staff was very friendly and helpfull. They really put care into everything such as giving information and escorting you to your room. Breakfast was really good as well with everything freshly made. It is a few minutes by car to the centre.