The attention to detail is amazing , the pool area are really nice too , the front desk manage sara sadek was extremely helpful when we needed support she was very attentive The view from our room was also lovely and Also, all the staff in all departments are wonderful, smiling and friendly, making you feel at home

Amazing view of the islands . Very good breakfast and friendly staff.

We stayed 6 nights and the air conditioning in our room never worked in spite of various attempts at fixing it . No one ever took our calls at the spa and then got the wrong time for the treatment . One must be aware that to go on the lake side you have to cross a very busy road . On the whole I think the hotel is badly managed .

views from our room. comfortable restaurants. obliging staff.

small bathroom.

the staff were so friendly and the location was amazing

The was only 3 star and desperately needed refurbishment. We could not turn off the AC which pumped out right next to the bed, even a member of staff couldn’t as well as reception who said twice that they had done it remotely

amazing place and location

old gym

Comfortable bed, attentive staff. Lovely view.

Room was extremely stuffy - it needed airing. Too many staff doing too little. Spa offered an expensive manicure & pedicure (beyond central London prices) and had around 6 colours only to offer. Dinner menu in both restaurants very limited. This hotel is out of town and there is no pavement in parts between it and the town of Stresa so you have to walk along the edge of the busy main road. Therefore the navette service is really important for guests but it only runs every 90 minutes and then not at all over lunch time nor after 1805 hrs in the evening. For a driving distance of 5-8 minutes this is a service that should be constant for this quality of hotel.

All amazing

Tea and coffee in room would have been good

beautiful old world charm in a great location