Nos gustó todo,todo. El personal del hotel impresionante,muy atentos, amables,muy profesionales y siempre sonrientes que es complicado hoy en día encontrar así personas. Nos hemos sentido como en casa. La limpieza de 10. Ahora sí,la comida bonisima ,cada día se cambia el menú y lo mejor, te atendían como en un restaurante que se respecta. El spa de 10,personal amable y de nivel profesional muy elevado.

No tenemos ninguna pega!!

Las instalaciones y tranquilidad

Me gusto todo

Limpieza y cama muy cómoda

Bañera incómoda para baño y algo anticuado el mobiliario

Vistas desde la habitación y el trato y atención del personal.

Nada a reseñar, todo bien.

Habitación, cafetería, vistas, spa, trato en el restaurante excepcional

Nada,

La habitación aún siendo la más económica era acogedora, cama muy cómoda y calefacción hasta en el cuarto de baño. La cafetería perfecta para pasar la tarde y cenar al lado de la chimenea. Aparcamiento gratuito y la ubicación del hotel, preciosas vistas.

Un poco lioso para llegar de recepción al bloque donde estaba la habitación. Si estas varios días, el spa sale muy caro a diario.

El restaurante es excelente, la comida y el servicio son magníficos. Se han adaptado a nuestra intolerancia a la lactosa en todo momento. Sobre todo destacar el trabajo de Abraham que era fantástico. El spa también es estupendo, y las vistas del hotel preciosas. La habitación muy cómoda y amplia.

La limpieza era aceptable pero mejorable, el colchón algo incómodo. Pero lo que menos nos gustó fue el trato del personal del spa (algo arrogante y confuso en la información que proporcionan), aunque era aceptable pierde mucho al compararlo con la atención del resto de servicio del hotel que ha sido impecable y estupenda.

El personal y la ubicación

Habitaciones muy viejas

La limpieza y la ubicación

Las vistas desde la habitación

Me gustó todo, las vistas, el. Personal, la piscina. El parking, el entorno. El silencio. Para repetir.

The location and views are superb.

Bar opening hours could be better to use for breakfast snacks.

Location is stunning . Lovely swimming pool.

Nothing

Breakfast was great, all the staff were friendly and helpful. The pool was lovely with fantastic views from the pool and cafe terrace.

The staff were fantastic. The views are amazing. We loved being able to bring our dogs too.

They need to improve the comfort of the beds, they are very hard. And they could also heat the hot pool in the spa more. It wasn't hot.

Wonderful Views

the views

Staff wonderful. Hotel public areas cosy.

Food not to our taste, Gala dinner was in same room as normal diners and not special. Not much Christmas decoration or atmosphere.

Everything

Having to go

The apartment was spacious enough, new furniture and modern design. The location is beautiful, you can see the valley and a castle on a rock from a hotel cafeteria. It was very quiet. Breakfast was good, not a wide choice but all was tasty except pastry, it wasn't fresh.

First of all, we have got a message that we cannot go to a SPA with children up to 16(!) only after a booking. We can, but only from 10 to 12am, the best time we use for hiking. I understand that maybe some children are too noisy, but this information should be in a description of the hotel the guest could make a decision before a booking. SPA access costs 25 Eur p/p, and it is also tricky to find this info. SPA doesn't relate to a hotel, you just have a direct access, but you need to reserve it in advance separately. The receptionist and all the staff were like they absolutely don't care about their guests, no smile, no welcoming, you need to attract the attention of receptionist and ask him things he is obliged to explain without asking. The room had no view at all, the windows were covered by a film, one of them was towards a road and bathroom window was in front of a wall. So there was a feeling like room has no windows. There was no linen for 1 person, we were 4 and the linen was only for 3. Also we had towels only for 2 persons. The door of a shower cabin was leaking, so the bathroom was totally flooded after 2 persons took a shower.

Everything! Amazing hotel..amazing staff!

Pool a bit cold

Really nice location. Fantastic views from the hotel. Good location for hiking. Nice pool and terrace bar. Excellent value for money. Excellent breakfast buffet

Evening meal was a little basic but good value for money however an a la carte menu is available at extra cost

Location was great and local historical site was mazing which was a lovely surprise as we were only looking for a stop-over site to break up our journey to Cordoba.

Facilities were excellent although we weren't there long enough to try all of them and the food was great I would definitely stay for a longer time if I were to go again.

Excellent location with fabulous views. Good bar with good service and good value prices. Comfortable beds and good a/c. Efficient check in.

Wardrobe doors in poor state , difficult to slide doors.