beautiful property and location

Beautiful old property, with lovely views over the bay

Shower too complicated, too many jets and no hot water…. had a fabulous bath instead

Clean and Beautiful.

Water pressure in showers was weak.

The hotel was easy to find and has beautiful views. Breakfast was freshly cooked and tasty. Plenty of cereal but couldn't see ant pastries, cheeses, meats, fruit, yogurt etc. Not everyone wants a cooked breakfast.

The rooms could have been warmer for our arrival, we didn't arrive until late and they were a little cold.

Everything.

Weather.

Room was fantastic with Loch views and a comfortable 4-posters bed. Receptionist at check in was cheerful and helpful.

New bathroom suite basically didn’t work - we timed the bath to take one hour to fill. Shower worked but had be fitted amateurishly, with potentially dangerous sharp edges. Waitress at dinner was offhand to the point of rudeness. Food quality disappointing. Awkward atmosphere. First breakfast we came down to a room with no place settings and they looked surprised to see us. Lounge had lights off and unheated so stayed in our room.

The food they serve at the restaurant. And the staff are very nice

location and been many times before

notging

The staff were very friendle and could not have been more helpful. Went above and beyond what they needed to so.

Nothing.

IT WAS AMAZING!

nothing at all!

entrance Hall

room, breakfast service, evening meal service poor! rude reception lady/landlady inconsistent with regards to dogs as to what you can and cannot do. made with regards to eating and having the dogs with us. didn’t set a table just put us in a room on our own with a table at breakfast! poor hospitality

The evening meal was faultless. Superb fresh seafood .

They were obviously short staffed. Thanks Brexit voters!

stunning period property, tastefully decorated, spotlessly clean. Great location, lovely wee walk along the waterfront.

loved it all

Room was bright and airy, bed was comfortable, dinner was better than average, sitting room was comfortable. I had lost my jacket somewhere in Campbelltown and the hostess of the hotel was helpful in contacting the local establishments where I might have left it. Sadly no one had found the jacket. The view from the room was beautiful and the setting of the property also quite nice. It's a bit of a hike to the center of town but certainly doable. There is ample parking for small vehicles.

Service in the dining room was not great - server had to be asked several times for water and other items, just didn't seem to be on top of things. The WiFi was only good on the first floor in the lounge area or hallway which was annoying for me as I was writing a journal that I was posting everyday and could not sit comfortably in my room and work on it or post it. There was a router outside my room but it did not seem to help. One morning the lounge was being used for a private breakfast and I had to balance my laptop on a chair in the hallway in order to finish my work. Most of these accommodations in Scotland do not have elevators and there was no one to help with luggage and hauling it up a huge flight of stairs. It's something one must deal with in ma ny places in Scotland so shouldn't be a black mark against this hotel.