L’emplacement à 10 minutes à pieds du centre et le calme À proximité de la plage Chambre grande

La climatisation n’était pas très performante

Room, pool, location

AC didn’t work. We asked them to fix it but that didn’t happen. Also zero flexibility when we needed to change dates due to a severe accident.

What a little oasis this hotel is on a very busy island. It is slightly on the edge of town before the very large and super expensive resorts begin. But a short walk to the busy part of town. It is also near the local shops and restaurants which are about half the price of places in the more tourist area and along the beach. We were a family of four so we booked two rooms. One with one king size bed and another with two doubles for our teen boys. Both rooms came with nice bathrooms with double sinks and lovely walk in showers. The beds were firm but with toppers that made them very comfortable. I would have preferred feather pillows but hotels just don’t seem to provide them anymore. We were provided with nice shampoo, moisturiser, hand wash and body wash in large refillable bottles. Towels for the shower and separate towels for the beach. Each room had a balcony with lovely comfy hammocks which we used as did most people staying at the hotel. There are two pools which are small but refreshing. Also the outdoor showers were great for washing off the salt from the sea or chlorine. The beach is a stone’s throw from the hotel with beds to lie on. If I could make one suggestion it would be to supply some shade on the beach beds and chairs. Not just the ones at the hotel. We didn’t eat breakfast at the hotel but ate lunch twice. The food was fresh and delicious. Lightly seasoned which is unusual for Mexico where food can be very salty. All the staff were friendly and helpful. Tip: Take a taxi from the ferry!! Worth every penny. Not all the footpaths are in tact and it was a nightmare with wheelie suitcases.

Lovely rooms overlooking two swimming pools with hammocks on the balcony, so chilled. Really good breakfasts. Helpful reception staff.

Beach chairs lack shade, but there is shaded chairs back in property

The staff were super friendly and nice, the food was great and the location was perfect

Very comfortable room and stunning beach. The staff were exceptional.

Loved it all

The location.

The lack of customer service or urgency to resolve problems brought to their attention.

location

no chairs at beach -only on property , view was obstructed by trees -need trimming to see the gorgeous sea