My travel plans were altered and I could not make any changes. I lost money.

Nothing

Hotel was dated and extremely overpriced. Musty smell and very dusty. Rooms advertised to have private bathrooms but upon arrival we discovered this was not the case as we only had access to a shared bathroom

decent room

music from neighbouring bar was very loud and shook the room

n/a as needed urgently to stay

it’s like a hostel but no way a hotel

location for centre of city

the lighting in the bathroom was dim, with no separate light for the bathroom mirror. Window frames were rotten with gaps that let in cold air & noise.

Location

The price was the same as a hotel I stayed in the previous 2 nights, with a spa. Of course I wasn't expecting that, but the room was tired, the bathroom freezing, and the room radiator timed to turn off at night. With power not working from the socket. So when it was -5 outside, the room was very cold. I would have pitched a room there to cost around £60 per night, not £140. A price very much should reflect quality of service and the environment, otherwise it becomes misleading and mis-selling. This was sadly the latter.

There is absolutely nothing to like about this ‘hotel’

Everything was horrible. We stayed for less than 5 minutes. The room was dirty, smelt of mould and significant amounts of air fresher (I couldn’t breathe). The bedroom lock was dodgy. The shared bathroom stank of urine and vomit. I have never been more appalled and the ‘receptionist’ was nowhere to be found.

amazing location brilliant staff ease of check in and check out

triple room is over a club and you can hear the music very very loudly

Location is good.

Worst hotel in Oxford! Dirty place, rude stuff! I will never use this place again!

Close to station

Stink of sewage

Good location no breakfast. £90 joke far to much as the facilities. No value for money. Wall paper ripped. Television didn’t work. Furniture outdated. All in all would not recommend this venue to my colleagues

Everything

Close to the theatre and city centre

Very disappointing room for the price, with fittings hanging off the walls. Lack of in room facilities from what was advertised. Only passable cleanliness considering current cli.ayr of hygiene standards.

Nothing, it was flea pit and I would not put my dog in it.

There was a dirty shower towel on the bathroom floor showing the place had not been cleaned i checked the bedding and it looked soiled...the place had a bad smell. I told the reception I would not be staying as it was not safe and not a good place with my 15yr old daughter..they did not care so we went elsewhere not expecting a refund and not getting one...booking .com should vet the places the advertise.

Sheets and towels were clean

Did not feel safe, water pouring out of the shower casing and could not charge my phone overnight as plug got very hot. Not safe, not comfortable, old and grotty

We liked the central location.

Absolute hell hole. Booked last minute, the photos online actually looked nice how wrong!! It was disgusting,very run down with inadequate facilities (the photos say it all!!) unhelpful staff (spoke very poor English) if we hadn’t travelled 5 miles we would have turned around and gone home. I paid through PayPal so was able to raise a dispute and thankfully got our money back!

The location is great. Plenty of pubs and restaurants around.

Quite dirty and messy.