The room was spacious, well organised with beautiful wall painting. Extra clean, and the swimming pools were refreshing too

It rained too much and I couldn't enjoy the outdoors as much as I wished.

Lack of communication/coordination between depts. I wanted to use the spa and called the reception for the extension. I was given the extension and proceeded yo call the spa. No answer so I ended up walking there. I get there and told, plus shown, the phone is disconnected!! Also that the Spa is closed for renovations...which I didn't see going on.. How is it the reception doesn't know this? I was on half board for 3 nights. On Saturday and Sunday I was out for dinner. I asked at reception at least twice whether I could have lunch today, my checkout day instead and I was told No Problem!! Infact they'd note it for the restaurant ! Very annoying to then have 3 different pple approach me to pay the bill!! On the first night I asked the gentleman who came to my room to fix the TV, who to speak to about my safe not locking. He said he'd report to security. Nothing..

The place was really nice, we enjoyed every bit of our stay. The hospitality was excellent and the team attended to us with professionalism. Special mention to Mugo at the bar who made amazing cocktails. Highly recommend it.

Wonderfully open with amazing traditional buildings all facing the Indian Ocean

it was quite and calming.

No Iron boxes in rooms, no TV

The hotel was perfect, the room was spacious, beds really big, shower a little bit destroyed but in total we liked it there. Personal was very nice, always smiling, food was incredible, always lot of vegetables, I really liked risotto and bacon for the breakfast. Swimming pools were clean and perfect, the better one is in the miracle garden. By the pools were always free sun beds. Animation program perfect.

-we have been there in february, ocean was really warm but we didnt like the water, it was too dirty, so much seagrass inside the water but thats not the probem of the hotel -we didnt like people on the beach trying to sell you trips and souvenirs, they we re too annoying but hotel had security so they couldnt come to your sunbeds

beautiful scenery. spacious rooms. breakfast was a hit.

supper meals were repetitive and not as tasty as the breakfast.

The "All-inclusive" was really value for money. All meals were nice and always some local specialities. Next, the drinks were also included. The personnel was great. We really enjoyed our one week stay at Sandies after one week safari in four different national parks.

There were any issues like this.