Qua hôi

We were warmly welcomed by Nick at reception, and he spoke great English and was very knowledgeable around all the questions we had on the hotel, the surroundings and the beaches. He then guided us to our bungalow which was very spacious, nicely decorated and in a beautiful part of the garden. As we were the only guests to have booked breakfast during our stay, we had an individual order every day that was cooked fresh and delivered to our bungalow every morning, it was incredible service! Also, Nick organized a tour of the sand dunes for us, as well as the transfer back to HCMC at the end of our stay. The kids enjoyed the pool only on the first day as it was a little sandy and had a little too much chlorine in it. The hotel itself does not have its own beach access; there is a beach bar right next to the premises that can be used, but at that part of Mui Ne the sea front consists of a promenade with a low wall towards the sea and stairs into the water if you want to swim (which is not always possible due to the waves). One big advantage of the hotel was the walking distance to Dong Vui Food Court, what a revelation! Delicious food, great atmosphere and nice drinks; we ended up going there every night.

- The beaches within walking distance were very dirty; if you want to have a nice beach front to swim, I would recommend one of the beach clubs along the coast ( we went to Hanna Beach); use the Grab app for quick transport if you do not have a scooter - The cleanliness within the bungalow could be improved; the bathroom was quite dusty and there was some hair in the living room - Not the hotel's fault, but there are a lot of mosquitoes near the pool once the sun goes down; make sure to bring some insect repellent.

The staff speak english and nice. Also the room was clean

Room value for money. Polite and friendly staff.

Small pool and quite a lot of chlorine. Do not provide too many types of services. location outside the central area

tệ

rất tệ

The location of the hotel is good and central. The staff were very nice and friendly and tried to accommodate us as best they could. The hotel is clean and the room was comfortable.

Unfortunately we were the only guests booked in to stay for the first two days of our stay with over 200 rooms and it was very quiet and had no atmosphere. On arrival we were informed that breakfast would be limited to “pho” and omelet, which was sufficient for us but still not what was expected. The pool is nice but we noticed that it was not being circulated and when more guests arrived the water quickly started to turn. The spa was shut and there were no other facilities available. The hotel is suffering from a lack of tourists staying and we felt like it was in low season.

The location, and the gentleman at the reception with the female receptionist were so helpful. the gentleman spoke good English. he had a smile and willing to help. the young female receptionist was so helpful when I was looking for a bus ticket. she was kind and supportive. They also let me check out 3 hours after their check out time without extra charge which was a nice gesture.

one side of The backyard of the hotel where my room was located was full of trash which made an unpleasant view. Also, on my first day upon arrival, the lady who was guiding me to my room was not welcoming. she didn’t hold my luggage properly and I was worried the handle would break. Although I was so tired, I had to ask her to let me carry the luggage through many stairs.

people that worked there were very helpful. very clean lovely rooms