The renters before us must have left a giant mess, as the cleaning staff was still working at 4:30 when we arrived. The pool area was carpeted with cigarette butts (including in the pool) and there were stains on doors, wrappers in beds, and lots of sand still on the floor. The staff was working super hard, so it’s by no means their fault. I think they were just overwhelmed. For the price of the house, we were a little shocked. However, we contacted Kees and they immediately responded. They took care of all of our concerns and the rest of the week went wonderfully. I do wish that someone had called or emailed us to tell us that the house wasn’t ready. It would have saved us from standing around waiting for and hour. Despite all this, it was still an amazing house and location and we would stay again.

We had a nice weekend but lots of issues with the property. -no tv for duration of stay-no internet access for duration of stay(called property management several time over the weekend with no solution provided) This was unacceptable as several of our guest needed to work while there-it appeared that several of the bathrooms were not cleaned(toilets were dirty)-sheets on one bed were dirty and had to be washed before they could be used -outdoor grill was disgustingly dirty-freezer was broken in one of the refrigerators and all of our items thawed and melted-

Great property, plenty of room and storage with good access in a good location

While we enjoyed our time here, there were 20 items of concern that should have been taken care of by either the housekeeping or maintenance staff prior to our visit. For the amount of money we paid to rent this house, we are sure the Owners would not want to have this happen again. Here is a sampling of our concerns: [1] 2nd and 3rd floor porches were filthy with dirt and dead insects. [2] One light globe over kitchen island was broken and another light was hanging by only the electrical wire. [3] Cold air returns/filters had not been cleaned or replaced in a very long time. [4]Several light bulbs required replacing. [5] One ceiling fan did not work [6] One ice maker in kitchen refrigerator did not work. [7] There were 4 remote controls for TV's either missing or broken. [8] There were not instructions or users manuals left for how to operate any of the electrical devices. [9] Several caps to the posts on the railings were missing. [10] Two of the bathrooms were without toilette paper. All of this items and the ones we left off this sample are things the could have been taken care of by housekeeping or maintenance prior to occupancy and. in our view, for the Per Diem rental charge per day, should have been completed. We hope the Owners will see these comments and make sure their property is in great shape for future visitors.

We had a 3 night stay at Dune It Wright. Very pleased with property and location. We did not know there was an elevator so that was a nice surprise. The gas grill is unusable. The views are great.

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Enjoyed it very much

The home comfortably accommodated my family of 11 adults and 6 kids ages 1 thru 15. Check-in on Sunday required sitting on the phone for 45 minutes with VRBO's customer service team because the management company did not provide access instructions (as expected) prior to check-in. Calls and emails to the management company received little attention for the duration of our stay. Upon check-in, we noticed the home had many deficiencies; the pool was dirty, a refrigerator was leaking, a dishwasher did not power on, the kitchen sink was leaking, the floors had not been cleaned. Except the pool, none of the reported items were addressed. Communication responses from the management company was insufficient and unprofessional. After informing the management company the pool required cleaning, they replied that the pool had been cleaned prior to my arrival. It wasn't until after I sent pictures of sand and live crab in the pool, they acknowledged the pool wasn't cleaned. Two pool days lost. I received an email from the management company after official check-out day/time, advising that if the reported issues had not been addressed thus far, they'd get to them that day. Thanks, but I checked out as scheduled 1.5 hours ago. I would return to Nags Head but will not recommend or rent from Kees again.

Awesome property, super spacious and beautifully decorated. A few issues with communication with Kees when two minor problems came up....but they were eventually taken care of. I would recommend to anyone!

Excellent