צוות מדהים ומאוד שירותי ממש מרגישים שהם רוצים שיהיה טוב ארוחות ערב ממש ממש טובות, מושקע וטעים אכלנו גם חמישי ערב וגם שישי היה מעולה כלמה שביקשנו הגיע מהר ( מגבות וכו)

שירות מעולה חוויה מאוד טובה יש את המנהל אבי נותן לך הרגשה ביתית וחמה נחמד לילדים ודואג לכל מה שצריך ולא צריך עשה לנו את החופשה

ניקיון חדרים

Its the best place in Eilat to stay in. The location iils incredible. The view is stunning !

הגענו והיה מעבר לכל דמיון! המרחב והיופי והנוף עזרו לנו להתנתק רגע מכל השגרה ולהשאיר מאחור. הנוף. היופי בחדר. ההרים. הכל פי כמה יותר יפה מהתמונות באתר! השירות היה אדיב והרגשנו אורחים יחידים במלון. האוכל היה מעולה! אין ספק שנחזור רק לכאן. ממליצה בחום רב! אורה הר צבי

כל בקשה הגיעו לעזור תיק תק

The property is a magical space that really ensures a feeling of calm and comfort. From the moment of arrival Avi made us feel at home and like special guests. We were taken care of throughout the day. The food was delicious and the staff are very attentive. Our room was a piece of heaven that made our trip completely worth it. Highly recommended!

Location,staff,food,amenities etc

My room,I expected magic 🪄 not just a basic room for 3,492 shekels for 2nights… expected more than that for the amount.I wish they could do breakfast in the room for someone who doesn’t wish to go down the hill.Lifeguard was a bit rude to me🥲

Despite some confusion at the beginning of our stay, the staff was very helpful in trying to identify our room and in the end we also received a dinner for free as compensation. An aquarium is right in front of the hotel, so one morning with kids can be easily done close to the hotel. With the bus, you can also get easily to the dolphin beach (highly recommended). But with the bus you have to buy and charge the local card system First or have an israeli mobile number. The breakfast was excellent and dinner selection as well. Still the other guests were kind of used to load their table to the fullest and have more than half thrown away. That’s even in this facility where you would expect more respectful behaviour. The staff was mostly super nice, just one younger guy tried was pretty much talking down to us probably because we didn’t speak israeli. Overall still an amazing facility.

First of all, we had booked a shangri-la, but basically the only difference to the Orchid was the room and a free snack option. I guess we could have saved some money booking with orchid instead. Second, the cats that came to the terasse of the restaurant to beg for food were a bit of a nuisance.

the view was beautiful, the staff were very friendly and helpful, the rooms and facilities were clean, the location was nice, the food was delicious. it was an amazing place.

nothing