Our family enjoyed the space and our overall stay. We appreciated the accessibility to hiking and the Leadville 100 MTB race. The house has several stairs which helps with privacy but only for mobile individuals. We connected with the manager and called the maintenance phone number regarding repair issues that we noticed upon arrival and during our stay. Managers were helpful.

The location is great, garage is a plus, as is the layout with 3 seperate and private levels. However, there are some major upgrades that are desperately needed. The blinds in the dining room and living room are a safety hazard - they're literally falling apart and almost fell on our infant son. There's an exposed hole in the ceiling on the main level. The windows barely open and close. The refrigerator isn't cold enough to keep food from spoiling.

We're rented many VRBO properties and have never experienced one like this. It had not been updated for many years. Shag carpeting in the two full bathrooms? The basement bedroom lacked heat, the registers were disassembled and it was essentially unusable. I was told to use portable space heaters stored in a closet. Two large access holes were cut in the ceiling and left open. Sheet rock dust covered the thermostat. Most of the blinds/drapes -- also old -- were difficult to use and the curtain rod in the dining room fell and nearly struck my spouse. A light fixture on the deck had fallen off and was left on the deck floor. The mantel over the fireplace was becoming detached from the wall. The crank assembly for the window in the dining room was broken. The kitchen was reasonably stocked with updated small appliances, cookware, glasses and dishes, but it lacked basic staples like aluminum foil, vegetable oil and sugar. The dishwasher tray was broken and difficult to use. The glass wall in the upstairs shower was loose.

Overall the property was fine for our needs. However, there were a number of maintenance items that probably should have been addressed. Heat downstairs wasn't working and no one mentioned we should look around for a space heater. Door on fireplace needs repaired. Window upstairs didn't close and was open upon our arrival. A few other minor things... Reason, I still provided four stars for property was that I did not reach out about the issues b/c we were just too busy. Therefore, no one had an opportunity to respond to or fix anything identified - which was my own fault. We will probably not rent in Elk Run again due to the parking overall (vs the unit itself). If you had rental cars that didn't fit in the garage, there are only 4-5 'extra' spaces and it was recommended not to use the driveway due to potential of falling snow (which we elected to monitor and use).

The check-in and out was great. We had issues with the plumbing in the upstairs bathroom. When we called they sent someone over to fix it. We had them come back again to clean the bathroom carpet after this mishap. (Carpet in bathrooms isn't a good idea) Everyone we were in contact with about the house was very nice and responsive. I would for sure use this company again, but maybe a different more updated unit. The downstairs room had floor radiators that were kind of in pieces and exposed. They didn't work. Perhaps they were removing them soon. The space radiator heater was fine and kept the basement room warm enough. The basement shower was also a steam shower, which was pretty cool once we figured it out. The upstairs was hot but they provided fans in each of the rooms. The house was fully stocked with blankets, fans, good dishes, and supplies. We had a great time and can't wait to come back.

Great location

Our check in was 45 minutes late, on them. Unit wasn’t very clean (I have pictures.) unit needs repairs (I have pictures.) heater didn’t work downstairs and they brought a space heater. To me, for the money spent, it’s unacceptable.

Everything was great