The welcome pack was a bonus. The house very clean and the location was perfect. We had a Lovely Time.

The Arches Holiday Haven was fabulous. It is a large property and very comfortable. We were impressed with the nice touches like leaving bread, milk, cheese, biscuits and drinks. The beds were comfortable and the bathrooms clean and had everything needed. The kitchen had everything required. The position of the house is ideal. You can easily walk into Port Erin where there are plenty of food outlets and supermarkets. It is also only a few minutes walk to the sea. Although we had a car with us we found that some days we left it behind and used buses, the steam train and the trams to get about. Buying a 'Go ' card is worthwhile if you plan on doing this. Timetables and lots of other information was provided at the house which we found useful. We loved the house and could happily live there. I would recommend it to anyone looking for a large 4 bedroom property in a ideal spot for exploring the island.

All good

From initial inquiry, booking and stay at The Arches Holiday Haven the experience was excellent. The location of the accommodation is also great and within easy reach of the beach, local shops, restaurants and bars. Have no hesitation in recommending Island Escapes and The Arches Holiday Haven.

Everything you could possibly need was in this accommodation. We only stayed three nights , could have stayed there forever. Downstairs bedroom allowed my husband, who has mobility issues, to enjoy his break even more. Only down side was there was no sea view but we knew that when booking. Door in downstairs en suite does not close properly……..otherwise superb.

The perfect house for a family of 8. There were ample seating in dinning area & living room. The beds were comfy & the towels large enough to cover you up! The showers were also very enjoyable & the jacuzzi bath the perfect way to relax after a walk up Bradda. Having the washing machine & tumble dryer on hand was very useful after a day on the beach. Out in the garden there was a nice seating area for sitting 4 comfortably & another 4 plastic chairs for the rest with a large bbq & a shed for storage. In the kitchen the only thing missing was a tea pot & perhaps a couple more oven trays! All in all a very good place to stay that was local to the amenities- shops, train station, buses, pub & beach.

The accommodation was perfect for our needs, spacious, clean and comfortable for eight adults. The location in the town is ideal for all the amenities, of which there are many, including an excellent chippy, and great hospitality at the Station Hotel. The steam railway station for trips to Douglas is just a 5 minute walk away. Overall we had a great stay with much to do and see around the island and look forward to visiting again.

Nous avons passé une semaine dans cette belle maison récente et moderne pendant le TT. Toutes les pièces sont bien aménagées et joliment décorées pour s’y sentir bien. Le jardin, la proximité de toutes commodités et du bord de mer nous ont permis de passer un agréable séjour.

This house is superb in every way. 7 of us stayed for 4 nights and none could find any faults with it. The icing on the cake would be a hot tub!!! (maybe) The location was brilliant, you could walk to the center or beach of Port Erin, in less than 5 minutes. Will defiantly go back there next time we're in the IOM

Had a lovely family holiday, the house was spacious clean and a short walk to the seaside, train st and all other amenities. We will be definitely stay again

The house is located in a calm neighbourhood. You can park directly in front of the house. Everything was cleaned and the rooms are modern and inviting! A wonderful home to spend time on the Isle of Man.

Arches holiday haven is a beautiful house , spacious, clean and comfortable. The decor and all furnishings are to a very high standard. Myself and friends had an amazing weekend and really felt it was home from home, we will definitely be booking again in the future.

Lovely, modern accommodation full of high quality fixtures and fittings, in an ideal location, easy walking distance from the beach and the shops.

We really enjoyed our stay and would recommend arches holiday haven, Port Erin. Close to shops and beach. Maintenance were so fast when required - they were brilliant. There were a few bits that needed some attention but they didn't affect our stay

The house is furnished and maintained to a very high standard and we were delighted with it.. I have given a four for location only because I would have liked a sea view, but it is very accessible to the shops and sea front. Parking is perfect and off road. It is very quiet. We mainly cooked for ourselves, and another serving/oven proof dish would be useful as well as more cutlery, especially knives. Not a major issue. We had a lovely time

We had a wonderful stay, and the property was indeed 5 star rating. We missed a view, as we have previously stayed on the front, and it was not a short enough walk to the beach, as the position of the house on google maps appears closer, but is boxed in. We probably would not stay again, due to the cost of the week. It was difficult to locate the serving dishes in the kitchen cupboard as they were in a "hidden" cupboard. The sliding door between living areas failed to work, and the downstairs wardrobe door fell off. Thank you for the stay, All facilities were good, but the downstairs wet room failed to drain away quickly enough. Yours Sincerely, Christine Swindlehurst.

Had a lovely stay at The Arches Holiday Haven. The house was very clean and modern and very well equipped with plenty of room for 7 of us. The location was very good too.

The property is ideally located for a short walk into town. There is plenty of cutlery and crockery in the kitchen. The beds are comfortable. We did find several issues in the property though. From the online pictures this property looks lovely but once inside you will see that, in several areas, it is in need of attention. On entering the property, directly after the cleaners have left, the ground floor was found to be ‘gritty’ and clearly hadn’t been cleaned properly. The upstairs flooring was also the same and had to be swept before being used. The kitchen bin emits a horrible smell and needs to be removed from the housing and fully disinfected. There are damaged furnishings and fittings, everywhere. In the living room gas fire doesn’t work. The rear patio doors stick and are very hard to open and close. One of the sliding doors from the dining area into the living room don’t work properly at all. The wardrobe door in the downstairs bedroom has slipped off the rails and doesn’t work properly. The utility room door doesn’t close at all and jams on the floor tiles. The downstairs shower has been poorly designed in that after a shower the entire bathroom floor is wet with dangerous puddles of water that doesn’t drain away, so much so that the entire room had to be mopped after use. The TV remote doesn’t work in the super king size bedroom, the blind also doesn’t fit properly in this room leaving light to stream in early in the morning. There is loose wiring/lighting that hangs down under the kitchen cupboard. The bannister is loose from the wall at the bottom and there is general damage to the skirting at the bottom of the stairs. The lights on the cooker hood don’t work. No bath mats were provided for any of the bathrooms. This property definitely requires attention to bring it up to the 5 star rating that is advertises.

Had a girly few days and The Arches was so lovely. Clean and stunningly decorated, it had everything we needed. Totally recommend it.

perfect location, very accommodating and no troubles with the house as a whole. occasionally the dishwasher would leak and the hot tap in the kitchen didn’t seem to work. apart from this the house was perfect for a staycation, the garden was by far the best part!

This is our second time in the Arches, it never fails to impress and nor does Island Escapes as there is everything in this house you would ever need. Huge bedrooms, loads of wardrobe space but the open plan layout downstairs is where this house performs. It is the perfect house to entertain, a cosy living room off of the spacious kitchen dining area with a huge TV and great internet. The little homely touches that island escapes provide is so well thought out, from the welcome hamper, cheese, milk, ice, coffee bags, fresh baked bread, down to the shampoo, hand wash, conditioner and cream from the white company. They had even put in a Xmas tree and various decorations. The garden is LED lit up at night and even though the house is central to Port Erin, you don’t feel overlooked. Upon arrival, the house was spotlessly clean and unlike other companies, John, the company owner is a phone call away if needed. Such a memorable weeks stay, we really didn’t want to leave, I would have no hesitation in recommending this house and Island Escapes for anyone holidaying in this house or any of their other properties.

Lovely property - finished to a very high quality. We stayed for a staycation for a family birthday and it was perfect for the family, great location. Would definitely recommend and stay again.

The age of our family group ranged from an infant to a grandad of 70 and everyone of us really enjoyed our staycation. The facilities were excellent and the position of the property was ideal for easy access to the railway station, town centre and beach. We would stay at the property again and would certainly recommend it to others.

Great stay with the family. The house was very well equipped and we all really enjoyed our stay. Thanks

A great location, perfect layout for a large family and very well equipped house. Very comfortable and would definitely recommend and stay again!

Lovely property...well designed and stylish. 4 generous bedrooms, two en suite with comfortable beds. Plenty of equipment for us to use (cutlery, crockery, appliances etc. although we ran out of toilet rolls and bin bags!) Well thought out arrangements for keys and a nice welcome package of bread, coffee, milk, butter, biscuits and cheese. Overall, a home away from home.