UNSAFE, UNSANITARY, Can't believe the city allows an UNSAFE house rental. OVERPRICED for the Condition of the property. Picture online are false..Show all the uneven steps, stairs from lower level to first floor has non code steps.

Old- not enough dishes glasses, no sense of organization in kitchen- no dishwasher- beds not comfortable- bathrooms old and creepy looking— shower downstairs too small for adults- kitchen sink kept clogging- overall disappointing

Great location, easy access to the beach. Needs some updating. Some steps were different heights and outdoor areas were uneven making walking somewhat difficult.

Rating Details: The vacation rental was clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: For an expensive beach access home, it was very odd there was only one roll of toilet paper for a 3 night stay for six people. Why skip on something so affordable? In addition, it was virtually impossible to find any TP in town. There are no stores that sell it within walking distance. If you plan on staying here and paying top price, be sure to plan and bring your own toilet paper!

Great View of the water .. but this place needs some real TLC. Dining room chairs all need bolts from legs to seats - couple of miss haps. Cabnet doors all in bad shape. Rear screen door latch has no spring to keep it latched and the wind blew it all the open all night. Multiple tripping hazards on all the steps - lower wooden stair railing falling off. ... but Great View : )

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The location is awesome although would not recommend to older people or even very young children there is a lot of unevenness in the yard. Some general maintenance would go a long way for this property. The view is awesome but all the shrubbery around the home needs to be groomed there are a lot of uneven patio blocks and stairs and handrails need attention. ( shrubbery growing up under the front stairs could cause trip hazards) The inside is very very dated but you don’t really spend a lot of time indoors anyways. We read previous reviews and brought our own circulating fans which worked pretty good with the existing air conditioning units. Owner should invest in some blinds for the main level as the sun really heats it up in there during the day. We weren’t that impressed with housekeeping as the silverware trays had crumbs and syrup or ketchup or something on them so we had to clean all that. When searching for a dropped pill on the floor, found a whole pop tarts and some other garbage under bed. The downstairs air conditioner didn’t seem to be operating very well so we looked at the filter which was filthy. Just seems like basic housekeeping checks weren’t being done. Fortunately these type of issues can be rectified. All had a good time and overall I would recommend this home. Just know what you’re getting into regarding the location being on a very steep hill.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have been vacationing at Hilltop Retreat for the past 15 years. The location is great, close to beach, short walk to downtown &pier. The view is unbelievable! The new owner continues to update the cottage to make it more enjoyable.

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The location is awesome although would not recommend to older people or even very young children there is a lot of unevenness in the yard. Some general maintenance would go a long way for this property. The view is awesome but all the shrubbery around the home needs to be groomed there are a lot of uneven patio blocks and stairs and handrails need attention. ( shrubbery growing up under the front stairs could cause trip hazards) The inside is very very dated but you don’t really spend a lot of time indoors anyways. We read previous reviews and brought our own circulating fans which worked pretty good with the existing air conditioning units. Owner should invest in some blinds for the main level as the sun really heats it up in there during the day. We weren’t that impressed with housekeeping as the silverware trays had crumbs and syrup or ketchup or something on them so we had to clean all that. When searching for a dropped pill on the floor, found a whole pop tarts and some other garbage under bed. The downstairs air conditioner didn’t seem to be operating very well so we looked at the filter which was filthy. Just seems like basic housekeeping checks weren’t being done. Fortunately these type of issues can be rectified. All had a good time and overall I would recommend this home. Just know what you’re getting into regarding the location being on a very steep hill.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We used to live in Grand Haven, so we were excited to spend some time here and show our kids the town that we fell in love in. The location was AMAZING. The views are incredible. The house.....hmmmm. Let me say that the house was really clean. Thank you for that, as it went a long way! The beds were comfortable and the sheets/blankets were soft and pleasant. The pillows were a bit flimsy, but I know it is a rental and if you have nice pillows they have a tendency to grow legs and leave with renters. The house itself is old, worn and shifting on its foundation. Doors do not close, stairs are shifting and appear to be unsafe. The kitchen is hardly stocked, and very mismatched. I am so glad we planned to eat dinners out, as I would not have liked to cook in there. We had to buy coffee mugs cuz there was only 3 of them. We had a great time and for that I appreciate.

Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was somewhat dissatisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:We used to live in Grand Haven, so we were excited to spend some time here and show our kids the town that we fell in love in. The location was AMAZING. The views are incredible. The house.....hmmmm. Let me say that the house was really clean. Thank you for that, as it went a long way! The beds were comfortable and the sheets/blankets were soft and pleasant. The pillows were a bit flimsy, but I know it is a rental and if you have nice pillows they have a tendency to grow legs and leave with renters. The house itself is old, worn and shifting on its foundation. Doors do not close, stairs are shifting and appear to be unsafe. The kitchen is hardly stocked, and very mismatched. I am so glad we planned to eat dinners out, as I would not have liked to cook in there. We had to buy coffee mugs cuz there was only 3 of them. We had a great time and for that I appreciate.

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I will start off with the website description which certainly needs updating. Yes the home has a TV however nothing was specified that it can only be used with a subscription to something. No normal cable. If you don't subscribe to something, you have no tv. Also not specified is the fact that there are only AC units, one on each floor. It certainly does not keep the middle or top floors cool, Sinks in bathroom downstairs and in bedroom upstairs do not drain well.. Maintenance was great and did what they could but it wasn't enough. The water pressure in the sinks and showers was very low if toilets were flushed. Cleaning took no notice to the coffee left in the coffee pot from the previous renters. Also left the fire pit and charcoal grill not empty. Socks were left on the ground in the yard. Animals are running in the walls downstairs. Ants are in both kitchens. There are no degree numbers on the upstairs stove so you do not know what temp you are setting it on. Garbage is suppose to go in the can but no can was there. Maintenance came and took it. Dishwasher detergent was left with your starter package and instructions tell you to start it before leaving, however there is no dishwasher. There needs to be much better descriptions of the property so renters know what they are in for.

Rating Details:The property manager was adequately helpful.The vacation rental was clean.I was more than happy with the location.I was somewhat dissatisfied with the condition of the vacation rental.Overall, I do not recommend this vacation rental.Reviewer Comments:I will start off with the website description which certainly needs updating. Yes the home has a TV however nothing was specified that it can only be used with a subscription to something. No normal cable. If you don't subscribe to something, you have no tv. Also not specified is the fact that there are only AC units, one on each floor. It certainly does not keep the middle or top floors cool, Sinks in bathroom downstairs and in bedroom upstairs do not drain well.. Maintenance was great and did what they could but it wasn't enough. The water pressure in the sinks and showers was very low if toilets were flushed. Cleaning took no notice to the coffee left in the coffee pot from the previous renters. Also left the fire pit and charcoal grill not empty. Socks were left on the ground in the yard. Animals are running in the walls downstairs. Ants are in both kitchens. There are no degree numbers on the upstairs stove so you do not know what temp you are setting it on. Garbage is suppose to go in the can but no can was there. Maintenance came and took it. Dishwasher detergent was left with your starter package and instructions tell you to start it before leaving, however there is no dishwasher. There needs to be much better descriptions of the property so renters know what they are in for.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family of 5 had plenty of room to spread out and had a great experience at this rental. Very close to walk to so much in the area, or just chill on the deck and enjoying the great view. With 2 runners in the family, they could not have felt safer running anywhere in the area, no matter the time and great parks not far. Everyone in Grand Haven was so very nice. Updated furniture was great. We had deer visiting daily, a turkey and her 5 babies and black squirrels daily too, which was so great being in a neighborhood 1 block from the lake. Lots of foot/bike traffic to tackle the steep hill of the house location. There was a few minor issues that arose, but nothing big and Unsalted Vacations was on top of it as soon as I informed them and they kept me updated. The management company was excellent! When trying to bake in the upstairs oven, very hard to tell what the temperature was as the dial has no numbers to tell. Luckily, there was an oven thermometer in the drawer that I used to help monitor the temperature. Water pressure is a little low too, so hard for 2 to shower at the same time, but not a big deal. The hot water temperature was plentiful, as were bath towels. Could use a pizza pan and nicer cookie sheet, as well as some normal sized drinking glasses in the kitchen, again, not a deal breaker, just a suggestion down the road. Lots of stairs so you will get your exercise in this house, a nice bonus! Have already recommended this house to friends!! Would love to come back again! Thank you for allowing us to rent your lovely home! Perfect getaway, especially during these crazy times we are having!

Great location, house needs some updates (bathrooms, kitchen, deck, etc.) Also needs better AC units, but it was great for our family getaway! We had a great time, and the view was excellent!