This property is a typical short-term rental. They obviously divided an existing home to double their money and flipped it cheaply, which is fine. However, the location is not great. There is one parking spot, and no other available parking, so if you need two spaces you are out of luck. It is just outside an adorable neighborhood, but between the liquor store across the street with unsavory characters and the loud train that goes by I would not choose this location again. But what really caused the two-star review is their communication and their check-in procedure. After giving me permission to have an extra guest or two during the day since we were there for a youth sports tournament, they took back their permission the day before we left. Then I received a message 24 hours before check-in stating that the check-in procedure had been sent, but I had not received anything. After messaging them and waiting, they stated that they had *not* sent anything, but now they wanted my driver's license and a credit card in order to release the instructions, which had not been requested from me earlier. After sending them, I finally received the check-in instructions, but not until midnight and I was leaving early the next day. After check-in their communication was overkill, with them spamming me asking for 5-star reviews, wondering if I would like to extend my stay, and encouraging me to book directly with them for my next visit. I have no desire to deal with them ever again.

Location was good for the event. They were items that needed attention, and I notified the host. The tv and remote was difficult to work. It would have been helpful to have a booklet about areas to eat. The host was good at follow up.

Nice location that was close to downtown San Jose. We reserved for 3 days and enjoyed our stay in a quiet neighborhood with a convenient small store across the street. I would love to stay again.

Bed comfortable close proximity to my job All good

Location was very well kept.

Very clean, felt like home !

This is an excellent air B&B, Super soft bed, with the extra blankets were on point, Very clean, location ideal, neighborhood store across the street is a added bonus, communication with host. Excellent

Everything was extremely clean which is key. Everything looked exactly like the posting but with more room then expected. Not much stocked in the kitchen. (Couple pans, plates, bowls, glasses and silverware) There was only two towels even though our reservation was for 5. (Luckily we had our own) The washer was super water efficient leaving clothes not washed well (needed to extras rinse) but when I email about it, the manager was extremely responsive.