Do not expect to be informed if the lake is unusable due to an algae/cyanobacteria bloom. We decided to stay at Innsbrook for the sole reason that we would have lake access immediately adjacent to the property. However, upon arrival, we noticed a cyanobacteria (blue-green algae) bloom at our dock and extending out into the lake, making the lake unusable and a health hazard. Had we known the lake may not be usable, we would not have rented at this unit. Instead of the weekend that we had planned, hanging out at the cabin and on the lake, we ended up with a disjointed weekend of loading/unloading the car and for trips to another lake and the pool, and barely used the cabin. The cabin itself was lovely, clean, and well-furnished, but without access to the lake, we spent very little time there. When we noticed the bloom we immediately informed management and sent photos of the bloom, who thanked us and noted that they are required to report algae blooms, but admitted that they had not been able to keep up with inspecting all of the lakes. Management offered a $100 refund (less than 10% of the rental fee), and said they would consider a greater refund if we sent more information. However, despite sending additional information, management did not respond to any further contact.

We would like to share our dissatisfaction with the property we stayed on over the past weekend. I booked this home for a birthday celebration as a romantic getaway for the weekend. Upon arrival, I went in to use the restroom. When I flushed the toilet, it began to overflow and it was disgusting and unsanitary situation. We contacted the owners and they asked if we had plunged it…not the way we would like to start are visit. We declined to handle and asked that someone come to clean up the mess. They came in a timely manner and unclogged the toilet and removed all contaminated towels. We were still concerned with how cleanliness of the bathroom, so we decided to avoid that restroom. Apologies for the details, but that is what happened. There were many other issues with the home:  There was a dingy smell like someone previously smoked in the home and the smell is permanently in the walls.  There was no hot water when we arrived. We reached out to the owners and a few hours later they let us know that the breaker may have been flipped. We did eventually have hot water.  The hot tub was not hot when we arrived, which was fine, but it took a long time to heat up. In turn, we had to “plan” around using it. Also, there was a message on the hot tub screen letting us know that the water changing was past due by 128 days. We did get in, but when we did, there were only 2 jets working in the entire tub.  The biggest kicker was that we were lead to believe by the listing that the home was on a lake. When we arrived, it was clear we were on a small pond with green algae, which we would not get in. We made the most of the time away and laughed about the situation. But it was truly unsatisfactory, and we would like to be refunded for the trip. Also, these home should not be rented or have more of a disclosure on the listing. The listing also says “newly renovated” which is inaccurate.

We enjoyed our escape A frame. Would like to come back in Spring

Property is beautiful and peaceful. Had a great time.

The property was clean and the property manager was really great. It listed internet on the listing and there is no internet so that was frustrating especially because my kids had school work to do that they couldn’t do with no internet. The people who stayed before us did some damage and it was immediately addressed and fixed. Overall great location with lots of deer and grocery delivery service.

Beautiful property with amazing out door space and view! A home you want to curl up in and enjoy the views!

Great fall getaway - enjoyed the fishing, paddleboat, hot tub and the wildlife in the surrounding woods!

The property we stayed at was extremely clean, had all the necessities, a fabulous deck for all of us to relax on m, as well as fun water toys to explore the lake just steps from the chalet. The location was not far at all from the big lake and we had an. absolutely wonderful time