What started as a lovely stay in Moab with great communication, turned into quite a horrible stay. We stayed two nights and on the second night, we had a blackout power outage from 10pm-7:30am. Even though the ESVRM website offers "24/7 service", that is false. So I had to google the local power company (obviously not from Moab) and ask what is going on. My husband and father both use CPAP machines and no one slept! They first said that it would be restored at 4am and then I called again at 4:15am and they said that this was a 'scheduled power outage for maintenance' that everyone knew about. Power did not come on until 7:30am. We asked another renter next door and they knew about it. How reckless to not be told by the property manager about a power outage. We stocked up on groceries for the next four days of traveling and didn't sleep a wink. Not only did I request to speak to management for over 24 hours now, the staff wrote saying that they forgot to send the message about the power outage to us. Also, seems like no one abides by the pool rules or quiet hours, so if you're looking for a good night sleep, don't rent here.

Our family included 6 kids and 5 adults and the ample living, kitchen and bedroom space was more than we expected. Having the pool just a couple steps away was very nice and the host and manager was personally in contact with us throughout our stay to ensure all was well and good. We will certainly think of this rental community first when we plan our next Moab trip.

Communications leading up to the stay were great. Check-in was simple and straightforward. The unit was well maintained and amazingly clean. MIT worked perfectly foe 2 adult couples and 2 single adults but would work just as well for families with younger children. Would definitely stay there again if I needed that much space.

Great location...we could shuttle up to all the big mtb rides and ride right back to the townhouse. Clean unit, excellent communication from the staff.

The property, location and neighborhood were perfect for a wonderful family retreat. The property owners were attentive and helpful whenever needed. Definitely recommend this for your next Moab getaway.

Excellent location to town, property was spotless, very spacious. Communication was good with property management. We had to extend our stay an extra day and they were very helpful doing this. Will stay again!

Place was great for the 6 of us

The location is perfect. The property is beautiful. They are very responsive and attentive to detail! Couldn’t have asked for a better stay.