Urban Arkana by Rotamundos
4.3
Excelente(575 Comentários )Hotel em Puebla
Hotel de 4 estrelas
Razões para reservar
Cancelamento gratuitoReembolso total se mudar de ideias
Inclui comodidades essenciaisInternet/Wi-Fi, Estacionamento, Varanda ou Pátio e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este hotel
Urban Puebla by Grupo Amber
Urban Arkana by Rotamundos is set in Puebla, within 7 km of Acropolis Puebla and 2.3 km of Estrella de Puebla. The property is located 3.1 km from Biblioteca Palafoxiana, 3.7 km from Puebla Convention Centre and 4.
Comodidades
Internet/Wi-Fi
Fumar permitido
Estacionamento
Varanda ou Pátio
TV
Mapa de Puebla
Quartos disponíveis
1 Cama queen size • 28 m²
Acomoda 2
Você será direcionado para Booking.com para disponibilidade e preços
1 Cama King size • 23 m²
Acomoda 2
Você será direcionado para Booking.com para disponibilidade e preços
1 Cama King size • 27 m²
Acomoda 2
Você será direcionado para Booking.com para disponibilidade e preços
2 Cama queen size • 34 m²
Acomoda 4
Você será direcionado para Booking.com para disponibilidade e preços
1 Cama King size • 48 m²
Acomoda 2
Você será direcionado para Booking.com para disponibilidade e preços
€€€€
Comentários
4.3
Excelente(575 Comentários )
Revisões 100% validadas4.3
muy bien ubicado y muy comodo
4.3
Very comfortable and safe location
Public kitchen would be great
4.3
Muy cómodo y placentero
Todo perfecto
4.3
Las instalaciones, la ubicación, el personal son excelentes!
El control de t.v. no funcionó y no pude ver nada, la taza del baño no tenía tapa.
4.3
La atención en recepcionista fue muy amable
El estacionamiento es privado y seguro
al comentar en recepcion que la habitación no era la que habíamos reservado quedo de checar con su gerente para ver una solución ya que supuestamente booking tiene mal las imágenes de las habitaciones hasta la fecha no tuvimos ninguna solución nos tocó una pésima habitación ya que no tenia ventilación y si abríamos la persiana de la ventana nos veían los demás huéspedes y era super incómodo
No nos pudieron dar otra habitación ya que el hotel estaba lleno
No se soporto el calor, no tenia lo que decía la descripción de booking empezando por la plancha y el secador de pelo.
Las sabanas tenían una mancha de sangre la cual vimos hasta el día de nuestra salida
MALA EXPERIENCIA buscamos descansar pero fue todo lo.contraio muy agotador 😥
4.3
Está muy bien ubicada y es una propiedad bonita
Hay mucho ruido, el garage eléctrico es muy ruidoso y la construcción no aísla el ruido, el servicio de aseo puede mejorar
4.3
La iluminación de la habitación y que hay agua caliente y fría.
Que tengo que gestionar mi factura con booking, ya que el trato fue con ellos.
4.3
el baño y la ubicacion del hotel
la atencion del personal y que la habitación que me dieron, se escuchaba todo el ruido de los cusrtos, pasillos y recepcion y viceversa
4.3
La ubicación
El estacionamiento
4.3
Mucho solo que eñ personal fue algo despota
Que el personal fuera despota y que me dijieran que guardarian mi auto y no fue asi
4.3
Attention, service, bed
Bathroom looked improvised. Water goes everywhere since shower has no curtains or door
4.3
I had an issue with my car when I was staying at the hotel, Mr Reyes was an amazing help trying to sort it out for me, without his help I would have been totally lost - thanks so much Rafael.
the room was very generous (room 3) and comfortable with a super bed .
The laundry service could be improved
4.3
Bad services
The room service was bad no towels for 2 days
4.3
location
low maintenance, no air conditioner in the room
4.3
It's new, clean, spacious.
The wifi was slow, and there was no fan nor a/c so in the morning it gets very warm, even thourgh the curtains were there.
Also the wall to the bathroom is half-transparent, so you don't get full darkness during the night, as there are no curtains there.
4.3
Staff were friendly, the place was clean and quiet
A little too far to walk for food, as we had no car.
4.3
I liked the price they asked for a night
The pictures gave the impression of peaceful rooms with a lot of sunlight coming in. I was in a room that felt more like a basement without direct sunlight coming in. Room 1 was on the ground floor located directly next to the stairs so when you are in your bed you hear everyone talking while they are passing to go upstairs and you hear people talking at the reception. Just make sure you book the right room as shown on the picture when you are staying there. I was not able to switch because it was fully booked, but the other rooms must be better because of the high rates other visitors gave this place.
4.3
Overall it was fine, the rooms were clean and comfortable. The area is relatively quiet. The parking couldn't be much more secure. The staff didn't speak any english (being that it's Mexico I can't really fault them for that...), but this didn't stop them from trying their best to communicate anyways.
It's pretty much just a place to sleep, which isn't necessarily bad, but there isn't much atmosphere to the place.
4.3
Comfortable bed, nice day light and shower with good pressure .
Staff should trust their guests and review policies. Their policy is to keep your room key whilst you go outside of the hotel. One night when I came back one of the members of staff provided me with the wrong key! Not ok breach of privacy, they could have given my key to anyone else. At check out they wanted to check the room for imperfections before I left, as if I was suspicious of something...
4.3
La rapidez en recepcion
La tv no funcionaba
4.3
really comfortable bed and hot shower
the room was really cold
4.3
Great place to stay!
4.3
The design and outdoor space is really fun. The zen sand garden was a neat find.
4.3
It is clean, the bed is so confortable, i love the shower, the place is quiet, you don't hear any car or street noise. Nice big flat screen with many many series or movies. And staff is very helpfull and friendly. Nice coffee shop at 3 min walk (Breaking Bread).
One of my 2 best hotel in Mexico so far.
Unfortunatly if you have noisy neighbour, you will hear them making love, walking with shoes (i guess it was high heel), talking, taking shower.
I experienced it 1 night of my 6 nights there. That's why i can not give a 10.
Also one of the receptionist don't like to wear his mask.
4.3
when I booked the room they showed me these pics so I wanted that room. when I arrived they gave me another room way smaller, basic and very cold room when. I suppose to get the “superb room”. They told me they will speak to the manager and maybe offer me a better room but that never happened.
4.3
This hotel offers good, clean and comfortable stay at a good price. It's located in a safe area of the city with good restaurants and cafés although is not very central. The staff is very kind and helpful. I've stayed there twice and will definitely stay there next time.
There's no restaurant at the hotel and no coffee machine inside the room, so one needs to go to a vending machine to get a coffee or snacks. It is also a bit hidden and taxi drives struggle to find it, mostly because it doesn't have the name of the hotel or any signalisation outside and it looks like a normal house from the street. The refrigerator inside the room is a bit loud and in the night it's a bit annoying. Both times that I've stayed there, there has been also some sort of construction work noises in the morning.
4.3
spacious rooms and very comfortable
slow internet connection
4.3
Everything, staff was friendly, bigger room than expected, all isues were fixed on request
Equiped for two persons and were staying 4. And tv doesn't work properly
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Puebla?
O preço médio de um alojamento em Puebla é de 48 € por noite. Este alojamento é 3 € mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Urban Arkana by Rotamundos. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Não encontramos piscina listada como uma comodidade para este hotel. Pode valer a pena verificar novamente se uma piscina é importante para a sua estadia.
Urban Arkana by Rotamundos permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Urban Arkana by Rotamundos?
Encontrámos 5 comodidades para este alojamento. Isto inclui internet/wi-fi, fumar permitido, estacionamento, varanda ou pátio e tv.
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