the pool in our building was closed. So we had to walk outside to go to the pool.

The studio-apartment well-planned, there was room to keep the bed out and still use the sofa and the small dining table. The kitchen facilities had most things and enough space for 2 people. The lighting was good, the tv good and well positioned. It was great to have a music player unit. The laundry stand in the bathroom was very useful and the towel rail there worked well, useful at the end of a ski day! Security was good. Ski lockers were good. All facilities either new or well maintained.

There were not enough plates, cutlery, cups. We had to keep putting the dishwasher on half full or less. It was very expensive for a week's stay .... though not too different in price for other accommodation for that week (February holiday week)

We all commented how friendly and helpful everyone was on the slopes. We weren’t sure whether it was because it was half term week but there was a nice feeling to the resort. Location wise it was very good with the lift pass kiosk opposite the entrance door on the round about and an intersport ski hire shop opposite (Val d'Oisans 22, av de la Muzelle). With a Casino supermarket, bakers, and butchers nearby. For skiing it was a 5 min walk to the Champame pull and Belle Etoille lift, also you can be straight on the Vallee Blanche lift behind the apartments too to be straight on or off the slopes. There are a couple of nice bakeries nearby to pick up fresh croissants, baguette sandwiches and freshly baked products. There is also a butchers in the town where you can order a rotisserie chicken and pick up other prepared meals. There’s also a few supermarkets- Casino, Spar.

There was quite a bit of dog mess on the street. Pets were allowed in the rooms and there wasn’t necessarily a deep clean which was a problem because one of our party is allergic to animals and we needed to give the room an extra clean and had to get antihistamines from the pharmacy. It didn’t ruin the holiday, just something to be aware of.

The only nice thing about this hotel is that it was situated in the lovely French alp

The hotel have blatantly stolen from us On arrival to the hotel we were asked to pay a 450 euro deposit for the stay, this was understandable and is normal practise in most hotels. so we had no issue in paying the deposit we were told that the money would not actually be taken from my bank account and the payment 'locked' without actually getting taken. We noticed a couple of days into our stay that the money had actually been taken out from my bank account. We then went to reception and they said there is nothing they could do, but gave us an email to contact to get our money back. We emailed the company and they didn't respond until after the holiday, but said no issue please provide card details we provided the card details that they ask for but they came back days later saying wrong card details. we gave the exact card details they asked for they then didn't respond for over a week then asked for the same details again so we did. then not responding for over another week to us. they then responded after ages with i quote "after having made a return to the accounting department for your contion. Nemea explained to me that your rental payment had been rejected. The deposit will not be returned to you. I can't do anything on my side." This was there reason for not being able to give my deposit back. THIS IS CLEARY A PLOT TO KEEP OUR DEPOSIT. 1. PRETEND THE MONEY WOULD ONLY BE LOCKED NOT TAKEN 2. NOT BE ABLE TO GIVE IT BACK AT RECEPTION AND GIVE EMAIL 3. EMAIL DO NOT RESPOND PROPERLY AT ALL. 4. BAM!! UNLUCKY YOU AINT GETTING YOUR DEPOSIT BACK FOR NO REASON. AVOID THIS HOTEL AT ALL COST.!!!! THE DEPOSIT WAS THE SAME COST AS THE COST OF THE STAY. SO IF YOU WANT TO STAY HERE YOURE PAYING DOUBLE BECAUSE FOR SURE YOU AINT GETTING YOUR DEPOSIT BACK. THEIVES !!!

Hotel room was excellent value for the size

A short walk to ski lift but nothing major.

we had appartement D23 with a nice balcony (without furniture), spacious living room (if you don`t need to use the sleeping couch), 2 bathrooms (1 with toilet) and a separate toilet check out is okay (if during check in the deposit was made with credit card, cash deposite will cause you having to return to the reception to get it back) then they will check the cleanliness of the appartment and you can leave, so no final cleaning cost when you leave it properly.

The bedrooms are pretty small. Booking made a mistake in the description for bedroom no. 2 having 2 double beds, which has just 1 double bed, so 2 needed to sleep on the sleeping couch. Booking made a mistake about free wifi in public area for wifi, however this is payable, in the appartement only 1 device allowed, additional 3 devices for €27/week one wifi device in a 8 person apparatment is very poor, also one ski equipment cabinet is too small for 8 people. The fixed checkin time causes all people to come at the same time during changing days causing a long line with 2 hour waiting time

Guaranteed snow

Ski lifts

facilities were nice, room was clean but basic

huge 400 euro deposit hidden in description was a shock when arriving, we’re 3 weeks after checking out and it still hasn’t been returned. hotel is non responsive via email or phone. make sure you ask for proof that it has been returned before leaving