good

maintenance response

Fitness center. Along with having an exercise ball, foam roller and bands in the room. Great television size Shower was great with water pressure and wand.

Breakfast was mostly carbs (muffins, bagels, toast, waffles). Yogurt was too sweet ( get some Greek or Dannon light and fit). Would be nice to see some more low carb options beyond bacon and eggs. Fruit would be nice like grapes, berries, bananas

Parking garage was too small

Clean and comfortable and close to all my Mayo Clinic appointments and I could walk.

No continental breakfast.

The cleanliness of the room and the exceptional staff!

I wish they had a complimentary continental breakfast. When you are running to Mayo for appointments you need something quick.

Didn't eat breakfast. Were short of time for an appointment at Mayo plus didn't like the $14 surcharge.

Check in person gave us the wrong room number so my husband had to go back down to find out our room. Checking out there was only one person and we needed to get to my appointment. The man complaining about something about his room because there was a wedding kept repeating himself... The person in charge kept repeating that she'd talk to her manager. I finally tossed our room keys at her so we could get our print out. This is not the usual way I would check out of a nicer hotel. Your receptionists need more training!!!!!!! Only one chair in the room on which to sit. There were two of us needing a seat and we didn't take kindly to the gray ball for a seat.

New and clean. Nice little restaurant in the hotel. All the amenities included.

Very slippery shower floor. Didn't know you could request a shower mat until check out. Was only there one night. Outlet did not work in bathroom. But staff was friendly and quick to rectify the situation.

Everything was great!

I just saw a charge for $50.00 and we did not buy anything extra while there. I had paid for the room when I booked it. I want my $50.00 refunded

Underground parking was an excellent perk but it wasn't clear when I 1) booked my hotel stay 2) entered the garage 3) checked in that I'd be required to pay $15 for parking. Only at checkout did I learn about this, and obviously I was obligated to pay via my TV w/o any opportunity to dispute this charge with a live human. Being upfront about the charge is way better/wiser than last minute surprises.

I love the spacious rooms!

The shower was a little slippery.

Breakfast was great and staff working it very helpful.

One desk chair in room. Was there for surgery and one desk chair didn't cut it for us having to be in room a lot even eating in room. Not comfortable setting on edge of bed and no table to pull up to it. If I have to come back to Mayo will look for room with small table and 2 chairs.

Great Gym. all very clean and new facilities

Cork and Ale menu and wait staff

Hotel not handicap accessible- no grab bars at all in shower. No mat mat for slippery shower florro. Tiolet paper holder awkward to use. Please inform guests in confirmation of rooms how to access the garage. We tried, couldn't gain entrance so had to walkup many steep stairs to get to main desk. Whole new building lacked warmth. Needs plants and pictus on the walls in rooms and halls.

amazing hotel, a huge, polished, comfortable room, the hotel lobby is pleasant and you can spend hours there. Already planning the next trip

Breakfast was very good, and service was very fast.

I truly liked everything.

You guys did not disappoint! Everything about our stay was perfect. Will be returning!

The exit out is just a little confusing, but the woman at the front desk did tell us this. Maybe more signs and arrows.

clean. bright. felt like home.

NA