Very good rental. Great location close to Whistler village with good parking, hot tub, , great view of mountains etc. Overall we are very happy with our stay. Things to improve on are that they should get a functioning vacuum cleaner bc carpet was dirty especially for our crawling infant. Good management though bc as soon as we called the company they called a cleaner with a working vacuum to clean the carpet. Also no gas in the BBQ. They should as a rule have a spare propane tank by the BBQ bc we had a whole meal prepared which we couldn’t make. To the managements credit they did bring a new tank the next day when we called. Also they need to stock more garbage bags. They only left 3 small waste basket garbage bags for a whilole house. We bought our own but when I told them they offered to bring ones right away. I know there are a few small things they can improve on but we would rent this place again in a heart beat. It was great!!

We were disappointed at check in due to a poor job by the cleaners. Dust all over, dirty masks and other trash under the couches. Burnt garlic bread shoved up in the over. Sink garbage disposal not working and the basement shower not draining. All the issues were taken care of quickly by the management company but some things should be done without having to ask.

Our family spent a happy week-end at this lovely, well-appointed chalet. Great views of the mountains.

4 friends and I stayed here during a mountain bike trip. Great property in a perfect location. Garage was really useful for bike storage, and keyless entry a perk. The hot tub was great for those sore muscles. Property management was very responsive when the hot tub wouldn’t heat and sent a repair guy. (Water was too low for it to heat). The property could have been a bit cleaner (carpets, and they clearly hadn’t vacuumed between/under the couch cushions, for instance). We BBQed most evenings. Well stocked kitchen and baths. BYO board games or decks of cards as there are none.

We had a spectacular weekend the photos don’t even do it justice on how awesome the property is. Beds are super comfortable! We loved how spacious the living room and kitchen breakfast nook was perfect so we could all sit around together. Location is very convenient to walk yo village parking is easy guest parking located right across from unit. Would definitely book again for annual family trip!

At Check-in, the property was not ready. Even though it was summer, it turned out to be the rainiest afternoon in all of August and we had no where to go. The unit was not ready until 8:30Pm. It was suggested to us we go to a restaurant or something, to kill the time. My family had to go and stand under covers wherever we could in the village while we waited. Our plan was to cook an anniversary dinner for one of the couples staying with us, and we had a large amount of fresh food that was then under-utilized, leading to a large amount of waste. The Hot tub was cold when we went to use it on day 2, and the water level was low. It was obviously not serviced prior to our stay. At some point this was rectified but we didn't end up needing it after that day, as the weather warmed up substantially. The condition of the unit was fair, but you can see the age and it's feeling run down. Furniture is old and smelly. We have stayed at a number of Montebello Units, this is by far the worst one. The BBQ was also pretty beaten and old, again one of the worst ones we've encountered. I think the biggest difference is all other units were managed by the owners whereas this one is taken care of by Whistler Superior. Although communication was very good with them, the overall experience was not satisfactory by any means. We were refunded the cleaning fee for our inconvenience on a trip that cost well into the four figures. Whistler Superior had an opportunity to do more but they felt this was sufficient. Needless to say, we will avoid this particular unit and Whistler Superior in the future.