We had our annual family vacay in this beautiful house. You can hear the surf from any deck of the house and the views are AMAZING from the upper decks. Our family really enjoyed the location and layout of the house. The only thing to be aware of is the amount of stairs. They were not bad but you def have to use them to go anywhere. The rooms are large and the beds were sturdy. All of the furniture is in good shape. The pool got some shade in the afternoon, which was wonderful.

Our family trip has been to experience new places and OBX did not disappoint. The house was great, all food shopping is very convenient, very nice grocery store within 1-2 miles. Lots of dining and entertainment options also close. We had 3 small children, 9, 6, 4. The beach was a hit for 1 family. The pool and hot tub were a huge success for everyone. Plenty of outsde seating. Bedrooms with ensuite bathrooms + 2 powder rooms was so nice, no one had to be waiting. The kitchen was very well stocked with dishes and pot and pans. The game room was also used by several family members. Balconies and views were wonderful. The house has lots of steps because of 5 floors, but the descrption tells you the levels. Our oldest family member was 71 and no complaints. Several family members were lucky enough to see a pod of dolphin in the ocean from the 3rd floor kitchen area, very exciting for the kiddos. My only suggestion would be an outside grill, our family likes grilling. Only glitch we did not have enough bath towels for each family guest. I contacted the manager and were told where we could go to pick up more towels. Also close by. The house does need some TLC third floor shows rain leaks on ceiling. We experienced a pretty intense rain while there and rain leaked in around windows on north wall enough for us to be soaking up with towels. Some wiring is questionable.

Awesome house, location, amenities. Pool and hot tub were great. Only complaint (very minor) the mattresses are hard. We had a Great time here!

Location as high dunes you have to walk over.

My family of 11, ages 12-68, had a great time here & would recommend it to people that are in very good shape. The house is as pictured so realize there are LOTS of stairs to climb all the time. Our biggest negative was the degree of difficulty to get to the beach. It is very difficult to climb all 35 stairs with all your beach gear, then get up and over the sand dune where there are no stairs to help. The way back is worse as it is confusing as to which opening in the dune belongs to the house, we ended up at the wrong house several times and had to go back and find the right path, so bring something to mark your way! This difficult trek made it impossible for several of us to go back and forth to the beach every day so we relied on the pool, which was wonderful but we came for the beach walks in the morning and night and all day long. The good points were the large amount of space the house has and the bedroom sizes are nice. Baths in the bedrooms were nice but need grab bars outside the tub for safety, I fell in and out a few times as I am older and short. Ideally they should make them into nice showers instead as the jetted tubs are very high to climb into. Many of the doors on the house do not lock, the most important one is the front door!! Also the theater door locks you in and you need someone to let you out, needs a new handle with no lock on it. Big issue was the carpets, the nail strips holding them down are not done correctly and we stepped on the tacs many times,

House was wonderful & equipped with the essentials + so much more! Plenty of space, close to the stores, easy access to the beach & the pool was the icing on the cake. We loved everything about our trip. We had 2 minor issues that were fixed within a couple of hours after reporting it. Zero complaints about our stay. Thank you.

The house fit our family of 13 perfectly. Plenty of room for the adults and kids to have separate areas. The pool and hot tub was a great bonus for the kids.

This house fell far below expectations set by Vacasa’s listing. I’ve been coming to Hatteras for thirty years and this was an unusually bad experience. I think it’s due to Vacasa’s total lack of understanding of the area, poor property oversight, and indifferent-to-infuriating customer service. The home is quite run down; several screen doors and locks are broken. At one point, the water shut off completely. The kitchen sink drains slowly and we had to request a repair on a shower that didn’t drain at all. The house was stuffy and mildew-scented and many windows had mechanisms removed to prevent opening them, so we all spent the week sneezing. We saw an unusual amount of roaches—something I’ve never experienced on Hatteras on past visits. The rooms were ok, but it’s important to know that the third floor main bedroom is not private. It has a large skylight that anyone on the deck can look into, and there’s a strange stained glass panel set in the wall between the kitchen/dining area and the bedroom. It seems opaque but anyone walking up or down the stairs can see through it easily. The pool is not heated, which is typical for the summer in Hatteras and usually no problem. However, it gets almost no sun throughout the day so it is frigid and mostly unusable. The hot tub is over-treated with chemicals that left blue specks on our skin. The decks are in dangerously poor repair, with wobbly railings and broken chairs and benches. The kitchen is lacking some basics, like measuring cups and spoons. We bought and left oven mitts, wine openers, and other sundries, so hopefully the next guests will have a better experience. Vacasa was hard to deal with. I did NOT get a notification when the house was ready for us. I had to call Vacasa to fix multiple problems and it never encountered anyone who could give me clear answers or timelines— they just told me they would “put in a ticket with the local crew.” I was impressed with how quickly and easily the local maintenance people helped us; that was the one bright spot. It’s a shame that Vacasa has purchased Hatteras Realty and some other small realty businesses and seems to have a stranglehold on the area. Because they are not based locally, more houses are sure to fall into disrepair and other guests will have problems that the remote call center won’t be able to handle. I’ll miss working with the quickly disappearing local real estate companies, even though they can also be frustrating—at least I know they’re familiar with the houses and the problems that inevitably pop up with rentals. I will go out of my way to avoid Vacasa listings—but that’s getting harder to do.