We would give this 5 stars based on the cabin and view, but how the amenities were portioned out and signs that list charges if something is damaged or taken felt cheap. We also have rental property in VRBO so we understand rental issues. Dishwasher and washer soap pods counted out and put in baggies, no cleaning or disinfectant products available, limited number of dishes, glasses and cooking tools, remote for main TV missing, and charging by the hour if you check in early brought the perception of this beautiful cabin down to a motel feel. We provide and at other 5 star rentals we’ve stayed in provide full size soaps, cleaning products, place settings for 10 , full set of cookware, bake ware, and if possible we let our guests check in and out beyond set times. This is what a 5 star accommodation does to make you feel comfortable. I put the onus on the management company.