Location. Cleanliness of hotel. Staff very polite and helpful

All good

Wir waren auf der Durchreise nach Cornwall, das Hotel liegt auf dem Weg, wir waren sehr zufrieden, das Frühstücksbuffet ist reichhaltig, es gibt vegane Milchersatzvarianten , finde ich super sehr ruhige Zimmer, bequeme Betten , freundliches und aufmerksames Personal der Parkplatz direkt am Haus, alles bestens , kann ich weiterempfehlen

für längeren Aufenthalt wäre es mir zu zentral Ashford ist nicht sonderlich attraktiv, super für eine Nacht oder GEschäftsreisende

Nothing

No parking

Das Hotel ist sehr gepflegt und gut organisiert. Das Zimmer ist qualitativ hochwertig ausgestattet. Die Lage ist zentral. Der Gästeempfang war freundlich, aufmerksam und hilfsbereit. Insbesondere Albert und sein Team haben zu einem an sich schon sehr guten Frühstücksangebot eine sehr herzliche Stimmung verbreitet und zur guten Laune beigetragen.

Einziges Manko für mich war das im Zimmer (Raum 103) permanente, deutlich vernehmbare Brummen (vermutlich der Rückkühlungsanlage), das nur für die Zeit zwischen 22 Uhr und 5 Uhr morgens abgestellt wurde.

Friendly staff, clean and function room. Great breakfast selection from continental to full English.

Room a little cramped as we had to use the sofa bed for our daughter and having to pay for parking.

Over all very enjoyable stay . crispy bacon always a winner good breakfast could do with a few tweeks

Parking charges were quite expensive . Sausages on breakfast could do with changing No freshly squeezed orange juice

Lovely clean modern hotel Great breakfast Located near train station

.

Staff is friendly, especially Albert

nothing

Easy to access. Efficient and friendly staff. Good food for that type of hotel, with a nice breakfast offer. Clean, modern and comfortable, it is a very good value for the money.

great hotel will be back, room great, bar good, location great to town.

wish it had proper restaurant dose curry pizza ect but would like somthing special

The room and shower

For our one night all went well

All other things except for the one mentioned below.

Not enough options for breakfast. Only scrambled egg. That doesn’t cater for people who don’t like oils or milk in their food. Parking needs to be managed well

Clean, good room and shower

Limited menu

very modern, stylish, great facilities in the room, fantastic breakfast

Room size is tight for family of 3

Convenient to visiting family

Everywhere it smelled just right .and clean

That they took an extra fee for the room only by CC , and i don't have one. It was solved but taking a deposit on a prepayed room for only 1 night felt bit outdated and had to go out to take cash. Not very welconing. This would never happen in Europe.

I like the location. The place is very clean. Staff are very helpful and well trained! I would like to say thank you to the Chinese staff who work in the breakfast session. Very friendly and responsive.

If the customer can enjoy the free parking facility, that would be perfect!

Breakfast was very good, a wide selection of things to eat.

Evening was fine.

I was rather taken aback about the car parking charge, I am registered disabled so found paying for the car park a little upsetting, I displayed my blue badge in the car throughout the stay..

Excellent value friendly staff

N/a

A modern well designed spacious hotel. Fablous rooms and facilities. Highly recommend this hotel.

N/A

Good choice of breakfast

Good location for travel to Channel Tunnel for early morning crossing. Breakfast choice very good and food of a good standard. Rooms always clean and comfortable.

It would be nice to have a wider choice of evening meal and quality could be improved. Always eat outside of the hotel when we stay.

Prima, zakelijk hotel, geen franje, fijne gym, goede kamer

Voor de tweede keer accepteerde het betalingssysteem aan de balie geen van mijn vele card/passen. Het systeem 2 meter verderop waar ik de drankjes afrekende accepteerde alles zonder problemen. Dit is erg irritant.

Clean and quiet room. Good breakfast. We could easily leave our luggage there before check-in.

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De mogelijkheid tot elektrisch opladen van onze auto en het ontbijt.

Iets te veel parfum in de gang en de openbare ruimtes

Friendly staff, charging on-site, happy to accomodate a late check-in

Additional parking charge

Very clean and upto date features Central location

Nothing to say here

From arriving to going home the service was great and all staff were very helpful and friendly would let people know about this hotel

Nothing everything was great

Hotel was clean and friendly, howevere the food was not great

Evening food selection. Obviously just microwave food