This home was situated on a slight incline allowing great views of the mountains. It was easy to get to and provided enough rooms for our group. Everything we needed was provided to have a comfortable stay.

The house was clean, had every amenity you would need and a very easy drive to the mountain . Very well thought out rental property. We had a great stay.

I was frustrated with the level of service since we had issues with towels, linens, excessive trash left, and limited responses from management. There was no help in understanding shuttles, how to navigate the area etc....

Excellent rental. Great location.

This House was just the right size for our family. We had 6 adults and 3 children. Kitchen was great and plenty of room. I will be staying again. Thanks for a wonderful vacation.

Let me start out by saying that this house was great. The location, views and rooms/layout was great for our 3 families that shared the home. However, the customer service was terrible. I had requested and paid a fee for a pack and play and upon arrival there was not one in the home. After calling management inquiring about the pack and play I heard from them 28 hours later that they are not able to get me a pack and play and when I asked to be refunded the fee I was told, "That's not going to happen". Also the hot tub was not working correctly and someone was supposed to come fix it and no one ever showed up. It's really unfortunate for the lack of customer service because the house is really nice.

Let me start out by saying that this house was great. The location, views and rooms/layout was great for our 3 families that shared the home. However, the customer service was terrible. I had requested and paid a fee for a pack and play and upon arrival there was not one in the home. After calling management inquiring about the pack and play I heard from them 28 hours later that they are not able to get me a pack and play and when I asked to be refunded the fee I was told, "That's not going to happen". Also the hot tub was not working correctly and someone was supposed to come fix it and no one ever showed up.
It's really unfortunate for the lack of customer service because the house is really nice.

The house was a great setup with the bedrooms, views, and hot tub. The large living room was also a great place to gather with friends. The hospitality was lacking though; we ran out of toilet paper and was told we needed to provide our own, we ran out of garbage bags and dishwasher soap although they did bring more, there weren’t cleaning supplies, and it would have been nice to have more towels. All other rentals I’ve been to have provided a book with information about where common things are located and local amenities - this place didn’t and it wasn’t clear where to put garbage initially.

The driveway was also covered in snow/ice and we couldn’t get out and the vehicle became stuck in unplowed snow. Management told us they would come put down sand, but if we needed a tow we would need to contact a towing company. Luckily the maintenance guy was great and pulled the vehicle out.

Overall the place was great, but the hospitality could be improved.