AC was not working properly, Recepsionists does not know SOPs of the hotel, no bottle of WATER in the room and if you call reception they don't bring it in the room you have to go down and pay at vending machine, also no minivar in the room and if you want to use safe you need to oay extra money for that. Disaster!!!!

BE CAREFUL!! its the worst hotel ever, they never answer you when you send them a message, the rooms are not clean, and it smells shit all the time. the bed is not comfy at all, you have no blanket. the hotel is really dirty. I found a cockroach in the room. I asked them many times to clean it or to even wave away the bad smell in the rooms, they barely listen to you. don’t stay in this hotel everything is bad in it

breakfast was lovely

The first few days of my stay were excellent. I rate 5 stars for everything.

About 5 or 6 days into my stay I was removed from my room for no reason. Seems like they gave my room to someone else which was very rude and disrespectful. The new room that I was assigned was dirty, the blankets had hairs on it from what seems to be the previous visitor. When I complained about this, the cleaner literally walked out with the blankets, did not realize I was watching her and came right back in with the same dirty sheets. Once again I complained because my skin was itchy from having to sleep there the night before. The new room was a complete downgrade to what I originally booked. There was 2 twin beds placed together to make 1 full bed, which made it very uncomfortable to sleep in. The last few days of my stay were not so pleasant.

Enjoyed our room with a balcony thst had a mountain views. Breakfast was really good

Beds could have been more comfortable. Would have been nice to have a water bottle, at least on an arrival.

Clean, friendly and well maintained

The beverages at breakfast need improvement.

Had a 8 month old and no facility’s to make my baby’s bottle with sterilised water, wouldn’t let me use the coffe machine for the water had to buy bottled water which isn’t sterilised and put it in the microwave! Paid 305€ left after 1 night as I couldn’t feed my baby!