Location was good

Not properly maintained as aircon was leaking, scissor kept in the kitchen wasn't sharp which indicates things have not been replaced for sometime. The wifi does not work in the main bedroom which was not mentioned while booking. DSTV was out and once after complaining they put it back. You had not activated the DSTV subscription till I brought it to your notice. You are not proactive in your maintenance. As and when a customer complains you go and fix it. Are you sure that the wifi works in the master bedroom? You must be joking.

Location.The view.

Pick up and drop off keys from a different location. Agents need to up their game. Place is lovely but needs proper cleaning.

The view was excellent

Location,view and the comfort of your beds,clean linen almost everything was top notch

The cleaning staff must clean on Saturdays

Good value for money Owners seem to be good people The cleaning lady is nice The views from balcony are great and the main bedroom

The cleaning lady doesn't clean the place well. We were booked Tuesday until Sunday and the linen was not changed at all. This is unpleasant especially in the humid weather. Even if you shower at night one would appreciate fresh linen every second day. Same with the towels! We had to buy our own toilet paper as well because this was not being refilled during out stay. The Grey cabinets on the balcony are dirty and leave an unpleasant sight. When we checked in the sliding door and bedroom windows weren't clean. I can forgive windows to certain extent but theres a difference from rain/weather dirt versus dirt from not being cleaned properly. The sliding door had finger prints and the cleaning lady just didn't clean the balcony at all during our stay or cleaned the apartment appropriately. We weren't making a mess we just used the kitchen to cook and sat in the lounge, most days we were out but she really didn't clean properly thank God we had our nanny with us to look after our son so she could clean sometimes. The shower in the main bedroom is small and the water pressure is not great.

The location

Staff from Umhlanga Holiday Rentals were extremely helpful and friendly.

The blinds in the main bedroom were of not great quality and let a lot of light into the room early in the morning.

Spacious

The agent handing over the keys.. Karyn.. totally unprofessional.. we reached the place to fetch the keys at 13h50.. tried phoning her on all three contact telephone numbers .. but no one answered.. we had traveled from Gauteng and tired.. only when I had emailed her .. then she phoned me back.. we would never use Booking.com or Umhlanga holidays because of her or that sort of behaviour..