The place is brand new and very clean, the customer service of Alessandro and Manuel is outstanding and way above our expectations. Location is excellent 5 mins away from Riva del Garda, the style of the hotel is breathtaking and very relaxing, highly recommended.

- Almost everything was perfect, some of the ladies at the breakfast need to learn how to smile and be friendly. - We recommend adding a restaurant.

We really enjoyed our stay. the people working there were incredibly friendly. the hotel was really nicely renovated. All in all, we really enjoyed our stay.

The only thing we can criticise is, that there are about 10 really comfortable sun loungers and then there are „normal“ sun loungers. it would have been nice if the hotel had invested in more comfortable sun loungers. but that‘s complaining on a very high standard.

Everything - from start to leaving the hotel. The rooms are great. stylish, clean, minimal. The spa is amazing. The staff are always there to help. The food is delicious. The smells and the sounds of birds from the garden - divine. Really loved our stay and would love to come back.

Nothing, everything was great.

incredible design and a true sanctuary

nothing, it was perfect

We liked everything during our stay but if we have to narrow down then we particularly liked the garden (view into the mountains), the spa area and the wooden design of the rooms / aisle.

Nothing

Overall it's very clean, modern and comfortable hotel that I honestly recommend. Beautifully restored monastery with good taste design and decor. Location is very good with free parking nearby. Very beautiful and sun exposed garden. Very comfortable bed.

The hotel as minor issues that could be totally replaced to enhance the overall experience. First of all the outdoor pool is NOT heated as stated on the website (or the heating system doesn't work as it's very cold). Such a pity as it's very beautiful as the rest of the garden. Some guest use it most don't... If you don't have a warm pool there should be a mini hot water jacuzzi outside at least... The staff is somewhat clumsy and feel they really dont care much of the well-being of the guest (except the reception which was very nice). Some disorganization was noted, for instance in the check out day the cleaning staff wanted to clean the room at 9:00 and the previous day was only done in late morning/ afternoon. The breakfast was repetitive and some things were not very tasty. Bees over the speck and ham every day!!! Come on! On the first day it's ok but everyday it's definitly an issue that should be fixed (put some covers over the meat!). The bath amenities are somewhat clumsy too. The bath gel and shampoo are amazing, the body lotion is terrible! The mess goes on in the SPA! Staff don't show/explain properly the features of the spa, you just discover by yourself or by other guests. There is a need of some lockers/ change room areas in the SPA. Spots and dirt in the corridor carpets should not appear in such a new hotel. The rooms decor is beautiful but maybe too minimal, there should be more clothes hangers and garbage bins. And to finish the slippers provided seem just too big for must of the guest feet..

Everything was great! Very helpful staff, helped us with everything!

The saunas could be open earlier e.g 8 am, so it could be used after morning sports

It was all excellent, except some staff member.

Some staff members were not very friendly and somewhat arrogant. Not all of them though, but the majority. Guests need to be treated with respect and fun. Serious and arrogant faces are not the best impression you can give as owners.

Outstanding place to be

A beautiful location at the tip of lake Garda, set in a stunning and tastefully restored former monastery, with a beautiful pool, spa and common areas. The high walls surrounding the gardens ensure privacy and quiet, but don’t block the view on surrounding mountains and the Arco castle. Breakfast included fresh local specialties, and staff were both friendly and helpful. Arx Vivendi is a truly wonderful location for a relaxing stay, or from which to explore the upper portion of Lake Garda, visit nearby Trento, Rovereto, or Bolzano, or take advantage of surrounding mountains for hiking or biking.

Georgeous architecture, design, place atmosphere

Everything was just on spot, perfect!!👌

Beautiful building with a very nice pool and spa, top quality breakfast, comfortable bed, parking space included,.. in short, a very good hotel.

No separate beds available.

Would definitely stay in the same hotel for longer period. Fabulous atmosphere, great staff. Really great breakfast. Modern hotel in historical building.

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Everything - best location I have been for long time

Excellent

Absolutely stunning hotel, all brand new. Gorgeous spa looking out on to the garden. Breakfast was fantastic. Reception staff very friendly, nothing was too much trouble.

Nothing, really couldn’t fault it!