Friendly, helpful staff. Everything was spotlessly clean. The continental style breakfast was varied and plentiful and there was even home made cake.

- Excellent location close to the centre of town. - Welcoming staff (at front desk 24/7) - Hearty breakfast - Best pillows of my trip - Free chocolates at front desk - They upgraded my room to one with a balcony without my even asking

- The rooms haven't likely been redecorated in many years; there's certainly no "wow factor" to impress. - No lift/elevator

the hotel resident Dog Millie!

The location is good. Very near to the train station. But if you are walking from the train station, i find it a bit difficult to cross the roads as the cars were all speeding and there were no traffic light or zebra crossing. Anyway, it is near to the bus stop that goes to Sirmione but the bus stop in the direction of Verona was much further away, in the city center, 10-15min walk away. The breakfast was ok, it was the basic toast croissant, hard boiled egg, yogurt

When i reached, it was the old guy who couldnt speak English who was on shift. It was difficult to communicate with him. I tried to ask him how to adjust the air conditioner because the ink on the remote was all faded, so I cant tell what button is for what. He tried to ignore me because he didnt know what im asking or he didnt know how to answer. I have no idea which one but anyway, it wasn’t pleasant being ignored. But at other timings, i see that their receptionists could speak good English.

Every thing

Lack of English speaking staff

The hotel is quiet, very well located and with free car parking in front. The staff was friendly.

Breakfast, bed, room, location, very clean

The staff members, one waitress was telling to another one how much she doesnt like us, but they didnt know that i can speak in italian.....

Location is amazing. 5 mins walk from the station and in the city centre. Room are really good (ground floor with private patio!) and the hotel runs a good restaurant too